Showroom Lead: Fashion Sales & Team Coaching

Indochino

Boston

On-site

PHP 1,562,000 - 1,736,000

Full time

14 days+

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Benefits offered by this job

Growth opportunities

Collaborative environment

Impactful work

Customer focused

Job summary

Indochino is seeking an enthusiastic Style Guide Lead to drive sales and coach a showroom team in a fast-growing fashion environment. You will guide daily operations, manage appointments, and ensure high-value client experiences while maintaining brand standards.

The role emphasizes coaching, performance mentoring, and a proactive approach to improving fittings, customer interaction, and showroom efficiency.

Qualifications

1+ years of retail or customer service experience, preferably in fashion or a customer-focused environment.
Proven ability to meet and exceed sales targets and KPIs.
Strong leadership and mentorship skills with a collaborative approach.
Excellent interpersonal and communication skills.

Responsibilities

Drive sales by leading the team to meet and exceed daily revenue and metric-based goals.
Support the execution of showroom KPIs, including sales targets, conversion rates, UPT, and AOV.
Assist in managing customer appointments and walk-in traffic to maximize sales opportunities.
Hold team members accountable for achieving personal and team-based KPIs.
Provide guidance and coaching to team members to enhance performance and customer interactions.
Build relationships with high-value clients and ensure their needs are met with top service.