SHIFT MANAGER - KRISPY KREME THE FORT BGC TAGUIG

Max's Group, Inc.; Taguig; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Health insurance

Dental coverage

Life insurance

Career development

Product discounts

Inclusive culture

Job summary

Max's Group, Inc. is seeking a Shift Manager for Krispy Kreme in Taguig. The role oversees daily store operations, leads a team of retail associates, ensures outstanding customer service, and drives sales results.

The candidate will have at least 2 years of supervisory experience, strong leadership, and solid skills in inventory, cash handling, and admin tasks, with flexibility for evenings, weekends, and holidays.

Qualifications

• At least 2 years in a supervisory role.
• Strong leadership and communication skills.
• Excellent problem solving and decision making abilities.
• Proficient in inventory management and cash handling.
• Ability to train and motivate a diverse team.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Oversee daily store operations: scheduling, inventory, and cash handling.
• Lead and train retail associates to deliver great service.
• Monitor performance and implement sales-boosting initiatives.
• Ensure compliance with policies, procedures, and safety standards.
• Collaborate with the store manager on strategic initiatives.
• Provide exceptional customer service and resolve inquiries.

Skills

Leadership

Scheduling

Inventory management

Cash handling

Training & mentoring

Customer service

Problem solving

Communication

Tools

Inventory management tools

Cash handling procedures

Administrative tasks

Job description

About the role

We are looking for an experienced Shift Manager to join our thriving Krispy Kreme team as Shift Manager, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading a team of passionate retail associates.

What you'll be doing

• Manage all aspects of daily store operations, including scheduling, inventory management, and cash handling

• Provide hands‑on leadership and training to retail associates, fostering a positive and productive work environment

• Monitor store performance and identify areas for improvement, implementing strategies to drive sales and enhance the customer experience

• Ensure compliance with company policies, procedures, and safety standards

• Collaborate with the store manager to develop and execute strategic initiatives

• Provide exceptional customer service and resolve customer inquiries and complaints

What we’re looking for

• At least 2 years of experience in a supervisory role, preferably in the food and beverage industry

• Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a team

• Excellent problem‑solving and decision‑making abilities, with a focus on delivering exceptional customer service

• Proficient in inventory management, cash handling, and administrative tasks

• Passion for the Krispy Kreme brand and a commitment to delivering a consistently high‑quality experience

• Flexible schedule, including the ability to work evenings, weekends, and holidays as needed

What we offer

At Max's Group, Inc.', we are committed to providing our employees with a supportive and fulfilling work environment. As a Shift Manager, you can expect:

• Competitive salary and performance‑based bonuses

• Comprehensive health and wellness benefits, including medical, dental, and life insurance

• Opportunities for career advancement and professional development

• Discounts on Krispy Kreme products and other Max's Group brands

• A collaborative and inclusive company culture, where your contributions are valued