Shift Manager: Lead Operations & Guest Experience

Max's Group, Inc.; Taguig; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Health insurance

Dental coverage

Life insurance

Career development

Product discounts

Inclusive culture

Job summary

Max's Group, Inc. is seeking a Shift Manager for Krispy Kreme in Taguig. The role oversees daily store operations, leads a team of retail associates, ensures outstanding customer service, and drives sales results.

The candidate will have at least 2 years of supervisory experience, strong leadership, and solid skills in inventory, cash handling, and admin tasks, with flexibility for evenings, weekends, and holidays.

Qualifications

• At least 2 years in a supervisory role.
• Strong leadership and communication skills.
• Excellent problem solving and decision making abilities.
• Proficient in inventory management and cash handling.
• Ability to train and motivate a diverse team.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Oversee daily store operations: scheduling, inventory, and cash handling.
• Lead and train retail associates to deliver great service.
• Monitor performance and implement sales-boosting initiatives.
• Ensure compliance with policies, procedures, and safety standards.
• Collaborate with the store manager on strategic initiatives.
• Provide exceptional customer service and resolve inquiries.

Skills

Leadership

Scheduling

Inventory management

Cash handling

Training & mentoring

Customer service

Problem solving

Communication

Tools

Inventory management tools

Cash handling procedures

Administrative tasks

Job description

Max's Group, Inc. is seeking a Shift Manager for Krispy Kreme in Taguig. The role oversees daily store operations, leads a team of retail associates, ensures outstanding customer service, and drives sales results.

The candidate will have at least 2 years of supervisory experience, strong leadership, and solid skills in inventory, cash handling, and admin tasks, with flexibility for evenings, weekends, and holidays.