SGV - People Consulting - Manager

EY; Makati; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

SGV, EY’s Philippine member firm, seeks a senior Change Management professional to lead enterprise-wide transformation delivery. You will oversee change impact assessments, stakeholder engagement, and adoption strategies across complex client initiatives.

The role emphasizes leadership coaching and governance support for sustainable outcomes. You will partner with client executives to design communications, manage readiness, and ensure project success through rigorous planning, budgeting, and

Qualifications

• Minimum 6-8 years of experience in change management, organizational development, HR transformation, workforce transformation, or consulting.
• Experience leading change management workstreams or transformation initiatives.
• Experience managing client relationships and project teams.
• Experience developing and implementing communications, stakeholder engagement, training, and adoption strategies.
• Experience facilitating executive workshops, leadership discussions, and stakeholder engagements.
• Experience managing project plans, budgets, timelines, and engagement risks.

Responsibilities

• Lead change impact assessments across people, process, technology, culture, and stakeholder dimensions.
• Develop and oversee enterprise-wide Change Management strategies and plans.
• Serve as the primary day-to-day client contact for change management workstreams.
• Lead stakeholder identification, analysis, and engagement planning.
• Oversee development and execution of communication strategies, leadership messaging, and engagement campaigns.
• Design and facilitate executive workshops, leadership alignment sessions, and governance meetings.
• Lead organizational readiness assessments and monitor adoption metrics and transformation objectives.
• Oversee learning, training, and user enablement strategies to support adoption.
• Advise client executives on change leadership and transformation readiness.
• Establish change success measures, dashboards, and feedback mechanisms.
• Guide project teams in change management methodologies and tools.
• Contribute to development of change management methodologies and IP assets.

Skills

Change management

Organizational development

HR transformation

Workforce transformation

Consulting

Education

Bachelor's degree in Psychology/HR/OD/Communications/Business Administration/Management

Job description

SGV is the largest professional services firm in the Philippines. In everything we do, we nurture leaders and enable businesses for a better Philippines. This Purpose is our aspirational reason for being that ignites positive change and inclusive growth.

Our multidisciplinary teams work across a full spectrum of services in assurance, tax, strategy and transactions, and consulting. Enabled by data, AI and advanced technology, we help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

At SGV, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Organization & People

Our Organization & People services are dedicated to enhancing workforce effectiveness and fostering a positive organizational culture. We partner with clients to assess their organizational structure, develop talent strategies, and implement change management initiatives. By focusing on employee engagement and leadership development, we help businesses create an environment that attracts and retains top talent. Our tailored solutions empower organizations to align their people strategies with business goals, driving performance and ensuring sustainable growth in a competitive landscape

Job Responsibilities

Change Management & Transformation Delivery

Lead change impact assessments across people, process, technology, culture, and stakeholder dimensions to identify organizational risks, readiness requirements, and adoption implications.

Develop and oversee enterprise-wide Change Management strategies and plans, including stakeholder engagement, communications, leadership alignment, sponsorship, resistance management, readiness, and adoption activities.

Serve as the primary day-to-day client contact for change management workstreams and provide strategic advisory support to client leadership teams.

Lead stakeholder identification, analysis, and engagement planning to build alignment and commitment across impacted business groups.

Oversee the development and execution of communication strategies, leadership messaging, employee engagement campaigns, presentations, newsletters, and transformation communications.

Design and facilitate executive workshops, leadership alignment sessions, change champion forums, stakeholder discussions, and transformation governance meetings.

Lead organizational readiness assessments and monitor adoption metrics, stakeholder sentiment, proficiency levels, and realization of transformation objectives.

Oversee the development and implementation of learning, training, and user enablement strategies to support sustainable adoption.

Identify change risks, resistance points, and organizational barriers and implement mitigation strategies to improve transformation success.

Advise client executives, sponsors, and business leaders on change leadership, stakeholder management, and transformation readiness.

Establish change success measures, dashboards, surveys, and feedback mechanisms to monitor adoption, engagement, and business outcomes.

Guide project teams in the application of change management methodologies, tools, and best practices to ensure consistent delivery quality.

Contributes to the development of change management methodologies, frameworks, accelerators, tools, and intellectual property assets.

Engagement Management & Administrative Responsibilities

Manage end-to-end project delivery including planning, workplan management, resource allocation, risk management, issue resolution, and quality assurance.

Monitor project financial performance, including budget management, effort tracking, utilization monitoring, forecasting, invoicing support, and engagement profitability.

Prepare engagement status reports, executive updates, steering committee materials, and internal management reports.

Manage engagement staffing requirements and coordinate resource deployment across multiple projects and priorities.

Ensure compliance with internal risk management, contracting, quality, documentation, and engagement management requirements.

Support proposal development, project scoping, effort estimation, and preparation of statements of work and client presentations.

Identify opportunities for additional services and support account growth initiatives within existing and prospective clients.

Coordinate with internal and external stakeholders to ensure timely project execution and delivery.

Manage and mentor associates and senior associates by providing coaching, performance feedback, career development guidance, and ongoing support.

Review and provide quality assurance on deliverables prepared by team members to ensure alignment with project objectives and professional standards.

Support capability development through knowledge sharing, training, and coaching on change management tools, methodologies, and consulting skills.

Foster a collaborative, inclusive, and high-performing team environment across engagements.

Participate in recruitment, interviewing, onboarding, and talent development activities within the practice.

Competency Requirements

Education

Bachelor's degree in Psychology, Human Resources, Organizational Development, Communications, Business Administration, Management, or related disciplines.

Required

Minimum 6-8 years of experience in change management, organizational development, HR transformation, workforce transformation, or consulting.

Experience leading change management workstreams or transformation initiatives.

Experience managing client relationships and project teams.

Experience developing and implementing communications, stakeholder engagement, training, and adoption strategies.

Experience facilitating executive workshops, leadership discussions, and stakeholder engagements.

Experience managing project plans, budgets, timelines, and engagement risks.

Preferred

Change Management certification (Prosci, ACMP, or equivalent).

Experience leading large-scale HR transformation, ERP, HRIS, digital transformation, or organizational transformation programs.

Experience in consulting or professional services environments.

Experience in business development, proposal management, and account growth activities.

Competency

• Enterprise change strategy
• Change impact assessment
• Organizational readiness
• Adoption and reinforcement planning
• Resistance management
• Stakeholder & Executive Engagement
  • Executive advisory
  • Stakeholder management
  • Leadership coaching
  • Influence and negotiation
  • Facilitation and presentation
• Communications & Learning
  • Strategic communications
  • Executive messaging
  • Training strategy and governance
  • Learning enablement
  • Employee engagement
• Consulting & Delivery Management
  • Program and project management
  • Financial and resource management
  • Risk and issue management
  • Quality assurance
  • Client relationship management
• Coaching and mentoring
• Performance management
• Recruitment and talent development
• Business development and proposal support

What we offer

We are committed to:

Developing an extraordinary you – Gain access to world-class training, coaching, and hands-on experience that will build your skills, sharpen your expertise, and prepare you for leadership opportunities.

Empowering an extraordinary you – Thrive in a flexible and supportive work environment that prioritizes wellbeing, embraces our values, and helps you achieve both professional success and personal fulfillment.

Fueling an extraordinary you – Be part of an inclusive, diverse culture where collaboration and innovation drive impactful work, and where you’re inspired and challenged by teams who bring out your best.

SyCip, Gorres, Velayo & Co. (“SGV”) is a general professional partnership duly organized and existing under Philippine laws. SGV is also a member firm of the global network of Ernst & Young (“EY”) firms, each of which is a separate and distinct legal entity. Please note that your application will be received and processed by SGV with understanding that you are applying with SGV. As part of the process through this Career Site, you may receive an automated e-mail notification from an EY email address.

We will process your Personal Data in accordance with the Data Privacy Act of 2012 and its implementing rules and regulations. You may access SGV’s Comprehensive Data Policy at https://www.sgv.ph/dpa for all Personal Data we may collect or receive from you.

SGV | Building a better working world.

SGV & Co. is a member firm of Ernst & Young Global Limited. EY refers to the global organization, and may refer to one or more of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Fueled by sector insights, a globally connected, multidisciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. EY member firms do not practice law where prohibited by local laws. For more information about our organization, please visit sgv.ph .