Settlement Officer

Boomering; Angeles; On-site; PHP 457,002 - 547,398; Full time

Benefits offered by this job

Genuinely caring Leadership Team

Competitive salary package

Company-provided full set-up for desktop/laptop

Free pre-employment Medical Assessment

HMO on the first day of hire

15 Vacation Leaves and 5 Sick Leaves

Annual Performance Reviews

Unlimited Employee Referral Incentives

Employee Loan Facilities

Social Clubs and Interest Workshops

Company events with prizes

Job summary

A leading BPO company is seeking a Settlement Officer in Angeles City, Philippines, to manage home loan settlements. This role requires 2-3 years of relevant experience, proficiency in Broker Engine, and strong communication skills. Responsibilities include processing settlements, ensuring compliance with mortgage laws, and maintaining accurate documentation. The position offers a competitive salary starting at Php 45,000, along with various benefits such as leadership support, medical coverage, and vacation leaves.

Qualifications

• At least 2-3 years of experience in home loan settlements, especially handling trust and self-employed files.
• Proven experience using Broker Engine for updating loan details and tracking applications.
• Strong understanding of Australian mortgage laws related to self-employed borrowers.

Responsibilities

• Manage end-to-end processing of home loan settlements ensuring compliance and documentation accuracy.
• Update loan details and generate reports using Broker Engine.
• Communicate with clients and stakeholders about settlement progress and address queries.

Skills

Attention to Detail

Communication Skills

Organizational Skills

Problem-Solving Skills

Team Player

Tools

Broker Engine

Job description

Angeles City, Philippines | Posted on 01/15/2026

• Salary Starts at Php 45,000 (Depending on experience)
• Country Philippines

Job Description

Position Title: Settlement Officer
Work Set-up: Work From Office/Work From Home/Hybrid
Schedule: 7:00am – 4:00pm
Salary Range: Starts at Php 45,000 (Depending on experience)

We are seeking a skilled Settlement Officer who has significant experience in managing the settlement process for home loans, including reviewing trust and self‑employed borrower files. This role requires proficiency in Broker Engine, not only for note‑taking but also for accurately updating loan details, account information, and generating reports. The Settlement Officer will work closely with clients, brokers, and conveyancers to ensure smooth settlements and timely delivery of necessary documentation.

Responsibilities

• Settlement Processing: Manage the end-to-end processing of home loan settlements, ensuring all documentation (including complex trust and self‑employed borrower files) is accurate, complete, and compliant with regulatory and lender requirements.
• Broker Engine Management:
  • Accurately update Broker Engine to reflect the correct loan details, account information, and client-nominated details.
  • Ensure all loan information is up-to-date and accurately captured within the system to support seamless communication with brokers and other stakeholders.
  • Generate settlement-related reports from Broker Engine, ensuring these are issued to clients and their conveyancers promptly.
  • Leave clear, actionable notes within Broker Engine to provide ongoing updates and communicate effectively with brokers and other team members.
• Client Communication: Provide ongoing communication with clients, brokers, solicitors, and other parties to keep all stakeholders informed of settlement progress and handle any queries or issues that arise during the process.
• Documentation Review: Review all loan documents, including contracts, deeds, and settlement statements, ensuring the accuracy of trust structures and financial data for self-employed borrowers.
• Coordination with Third Parties: Coordinate with solicitors, conveyancers, outgoing banks, and other external parties to ensure settlements are scheduled, and resolve any issues or discrepancies that arise.
• Compliance & Risk Management: Ensure all settlements comply with Australian financial regulations (e.g., NCCP, ASIC) and meet lender-specific requirements.
• Problem Resolution: Proactively identify and resolve settlement issues, especially those related to trust and self-employed borrowers, and ensure clear communication of solutions to all parties involved.
• Post-Settlement Follow-Up: Assist with post-settlement procedures, including fund disbursement, account closures, and filing of required documents.
• Reporting & Record Keeping: Maintain accurate and up-to-date records of all settlements, loan transactions, and communications. Generate regular status reports for management and clients.

Qualifications

• Experience: At least 2-3 years of experience in home loan settlements, with a solid background in handling trust and self-employed borrower files.
• Broker Engine Experience: Proven experience using Broker Engine to accurately update loan details, track applications, and generate reports. Ability to update account information and ensure data integrity within the system.
• Knowledge of Australian Mortgage Laws: A strong understanding of Australian property and mortgage law, particularly in relation to self-employed borrowers and trusts.
• Attention to Detail: High level of attention to detail, especially when reviewing complex trust and self-employed borrower files.
• Communication Skills: Excellent verbal and written communication skills, capable of explaining complex settlement processes to clients, brokers, and external parties.
• Organizational Skills: Strong organizational skills to manage multiple settlements and meet tight deadlines.
• Problem-Solving Skills: Ability to resolve issues in the settlement process, particularly in trust and self-employed files, and provide effective solutions.
• Team Player: Able to work collaboratively with internal teams, brokers, and external parties to ensure timely and accurate settlements.

Benefits

• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

About Boomering

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga. Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success. Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference. Future-proof your career and pursue your passion with Boomering! We want career thrill–seekers who are committed to growth as much as we are.

Website: www.boomering.ph

Career Portal: https://boomering.zohorecruit.com/jobs/Careers

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