ServiceNow Developers (ServiceNow Architects, ServiceNow SMEs)

Stafflink Express; Taguig; Hybrid; PHP 800,000 - 1,200,000; Full time

Job summary

Stafflink Express is seeking skilled ServiceNow Developers (Architects/SMEs) for a hybrid role in Taguig. You will provide functional and technical expertise across planning, design, development, and implementation of ServiceNow apps. Work with an agile mindset to deliver scalable, innovative solutions across multiple projects.

The role emphasizes automation, collaboration with teams, and delivering high-quality ServiceNow implementations within ITSM/ITOM suites and related product lines.

Qualifications

• Experience in planning, designing, developing and implementing ServiceNow applications.
• Ability to work in agile environments and deliver value across multiple projects.

Responsibilities

• Provide functional and technical expertise to plan, analyze, define and support ServiceNow implementations.
• Design, build and configure ServiceNow applications.
• Work with an agile mindset to deliver value across projects of multiple scopes.
• Apply ideas to drive automation and efficiency in ServiceNow.
• Deliver outputs according to schedules and specifications.
• Turn user requirements into testable product through sprint cycles.
• Implement, test and deploy ServiceNow solutions following ITIL practices.
• Identify and resolve issues within ServiceNow components.
• Perform impact analysis and testing for patching and upgrades.
• Document deliverables according to defined standards.

Skills

ServiceNow development

ServiceNow architecture

ITSM

ITOM

SecOps

IRM

ITAM

HRSD

CSM

SPM

Job description

JOB TITLE: ServiceNow Developers (ServiceNow Architects, ServiceNow SMEs)

WORK SET UP: Hybrid in Taguig

WORK SHIFT: Shifting

Job Summary:

We are looking for skilled and proactive ServiceNow Developers to provide both functional and technical expertise across the planning, design, development, and implementation of ServiceNow applications. In this role, you will work with an agile mindset to deliver value through scalable and innovative ServiceNow solutions, supporting multiple projects of varying complexity.

Key Responsibilities:

• Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.
• Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.
• Design, build and configure ServiceNow applications.
• Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.
• Apply innovative ideas to drive automation.
• Drive the delivery of outputs according to agreed schedules and specifications.
• Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.
• Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product.
• Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.
• Identify and solve issues and incidents within multiple components of the ServiceNow platform.
• Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.
• Raise issues and risks proactively, providing recommended solutions and mitigations.
• Produce required deliverables and documentations according to defined standards.

Here’s what you’ll need:

• Required skills: ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM
• 1 year or more experience on ServiceNow development/architecture
• Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI

Nice to have skills:

• Any ServiceNow certification
• ITIL knowledge and/or certification
• A systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team
• A mindset to automate everything