Service Trainee

Epiroc Group; Davao City; On-site; PHP 223,000 - 446,000; Full time

Job summary

Epiroc is seeking a Service Trainee to join our on-site team in the Philippines. The role involves carrying out daily tasks under the Service Manager or Supervisor and addressing customer issues related to PSD products.

The trainee will perform repairs, adhere to safety standards, and follow service scope instructions while reporting on job orders and coordinating with the Service Supervisor on follow-up actions.

Qualifications

• Apply and maintain all applicable safety standards at work.
• Ability to handle service duties and customer inquiries related to PSD products.
• Willingness to follow service job scopes, instructions, and use proper tools.

Responsibilities

• Carry out daily jobs as assigned by Service Manager/Service Supervisor.
• Attend to customers' problem regarding PSD products and perform necessary repairs.
• Apply and maintain all applicable safety standards at work.
• Follow instructions given in scope of works in service job/quotations.
• Implement correct working method, use the correct tool, and obey safety rules.
• Write reports on jobs done on the service Job Order form, recommend, and follow up actions including spare parts as needed.
• Explain to customer if any follow up or repair job needs to be done.
• Feedback to onsite Service Supervisor on required follow-up actions.
• Maintain satisfactory cleanliness at equipment and surrounding area after service job is done.

Job description

Service Trainee

Functional area: Service

Onsite or Remote: Onsite

Country/Region: PH

Location: Compostela Valley, Davao Region, PH, 8806

Company name: Epiroc

Date of posting: Aug 17, 2026

• Carry out daily jobs as assigned by Service Manager/Service Supervisor


• Attend to customers' problem regarding PSD products and perform necessary repairs.


• Apply and maintain all applicable safety standards at work.


• Follow instructions given in scope of works in service job/quotations.


• Implement correct working method, use the correct tool, and obey safety rules.


• Write reports on jobs done on the service Job Order form, recommend, and follow up actions including the needed spare parts, if necessary.


• Explain to customer if any follow up or repair job needs to be done.


• Feedback to onsite Service Supervisor on required follow-up actions.


• Maintain satisfactory cleanliness at equipment and surrounding area after service job is done.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.Learn more at www.epiroc.com