Service Supervisor

Mit-Air, Inc.; Taytay; On-site; PHP 600,000 - 900,000; Full time

Job summary

Mit-Air, Inc. in the Philippines seeks a skilled supervisor to oversee preventive maintenance, troubleshooting, commissioning, and service activities for water-cooled centrifugal chillers.

You will lead the service team, drive quality, safety, and timely delivery of field work. Responsibilities include diagnosing chiller issues, coordinating with customers and internal teams, and delivering thorough service reports.

Qualifications

• Graduate in Mechanical Engineering with relevant experience in operation, maintenance, troubleshooting of water-cooled centrifugal chillers.
• Strong knowledge of chiller systems, refrigeration principles, control systems, and HVAC equipment.
• Proven ability to supervise service personnel and coach team members.
• Excellent analytical and problem-solving skills with clear communication to customers.

Responsibilities

• Supervise preventive maintenance, troubleshooting, commissioning, and service activities for water-cooled centrifugal chillers.
• Lead diagnosis and resolution of chiller operational and technical issues.
• Oversee service team performance ensuring quality, timely, and safe service delivery.
• Provide technical support and after-sales assistance to customers.
• Maintain accurate service reports and technical documentation.
• Coordinate with customers and internal teams to address service concerns and improve equipment reliability.

Skills

Supervisory skills

Troubleshooting

HVAC knowledge

Technical reporting

Customer communication

Education

Bachelor's degree in Mechanical Engineering

Job description

About the role

Supervise preventive maintenance, troubleshooting, commissioning, and other service activities for water-cooled centrifugal chillers. Lead the diagnosis and resolution of chiller operational and technical issues, oversee service team performance, and provide technical support and after-sales assistance to customers.

Key responsibilities

• Supervise preventive maintenance, troubleshooting, commissioning, and other service activities for water-cooled centrifugal chillers
• Lead the diagnosis and resolution of chiller operational and technical issues
• Oversee service team performance and ensure quality, timely, and safe service delivery
• Provide technical support and after-sales assistance to customers
• Maintain accurate service reports and technical documentation
• Coordinate with customers and internal teams to address service concerns and improve equipment reliability

About you

• Must be a graduate of Mechanical Engineering or equivalent.
• Relevant experience in the operation, maintenance, troubleshooting, and after-sales service of water-cooled centrifugal chillers
• Strong technical knowledge of chiller systems, refrigeration principles, control systems, and related HVAC equipment
• Proven supervisory skills and the ability to lead, coach, and manage service personnel
• Strong analytical, troubleshooting, problem-solving, and decision-making skills
• Good communication and customer service skills, with the ability to explain technical issues and recommend appropriate solutions
• Proficient in preparing technical reports and service documentation
• Willing to conduct site visits and provide on-site technical support as required