Service Manager, Banking Operations — Baguio

East West Banking Corporation; Baguio; On-site; PHP 750,000 - 1,050,000; Full time

Benefits offered by this job

Competitive salary package and full享l

Career development and training

Performance-based incentives andrecogn

Job summary

East West Banking Corporation is seeking a Service Manager in Baguio to oversee store operations, ensure excellent customer service, and drive profitability while adhering to regulatory standards. The role requires strong supervisory experience within a bank or similar financial services environment.

You will manage varied transactions, AML/KYC compliance, and support multiple banking groups to meet target profitability, while acting onsite and leading a capable team.

Qualifications

• Five or more years of supervisory experience in branch operations.
• College graduate with business or accounting background preferred.
• Experience from banking industry or similar financial services.

Responsibilities

• Oversee store operations and ensure excellent customer service.
• Ensure regulatory and AMLC compliance, open accounts, monitor transactions, and manage remittances.
• Maintain accurate records and ensure timely reporting.

Skills

Supervisory experience

Banking operations

KYC/AML compliance

Education

Bachelor's degree

Job description

East West Banking Corporation is seeking a Service Manager in Baguio to oversee store operations, ensure excellent customer service, and drive profitability while adhering to regulatory standards. The role requires strong supervisory experience within a bank or similar financial services environment.

You will manage varied transactions, AML/KYC compliance, and support multiple banking groups to meet target profitability, while acting onsite and leading a capable team.