SERVICE CREW for SM NORTH EDSA

BreadTalk Philippines, Inc.; Philippines; On-site; PHP 134,000 - 201,000; Full time

Job summary

BreadTalk Philippines, Inc. is seeking a SERVICE CREW to deliver exceptional customer service and ensure a positive dining experience across our branches nationwide.

Responsibilities include greeting customers, resolving concerns, maintaining cleanliness, setting tables, and following all service standards. You may be asked to assist the Immediate Head and work overtime, weekends, and holidays as needed.

Qualifications

• Must have strong interpersonal and customer service skills.
• Able to work efficiently and effectively under pressure.
• Willing to work overtime, graveyard, weekends and holidays.
• Physically fit and able to stand for long hours.
• Willing to start immediately.

Responsibilities

• Greet customers in a friendly and courteous manner.
• Address customer concerns and provide solutions to ensure satisfaction.
• Maintain cleanliness of dining area, service counter, and surrounding areas.
• Set tables and clear trays promptly.
• Follow service procedures and standards set by the company.
• Assist the Immediate Head with other tasks as assigned.
• Uphold food safety, sanitation, and hygiene standards at all times.

Skills

Interpersonal skills

Customer service

Work under pressure

Time management

Education

Senior High School diploma

Bachelor's degree

Job description

BreadTalk is a Singaporean lifestyle brand that has gained international appeal for its Boutique Bakery Concept, and we aim to expand and open more branches nationwide. We are looking for a SERVICE CREWmember who can provide exceptional customer service, ensuring customers have a positive dining experience and contributing to our company's growth.

KEY RESPONSIBILITIES:

• Greet customers in a friendly and courteous manner.
• Ensure customer satisfaction by addressing concerns and providing solutions.
• Maintain cleanliness of the dining area, service counter, and surrounding areas.
• Set tables and clear trays promptly.
• Follow all service procedures and standards set by the company.
• Assist in other tasks as assigned by the Immediate Head.
• Uphold food safety, sanitation, and hygiene standards at all times.

QUALIFICATIONS:

• Candidate must possess at least a Senior High School Diploma, Vocational Diploma/Short Course Certificate, or Bachelor's/College Degree in any field.
• Candidates with or without experience are encouraged to apply!
• Required Skill(s): Great interpersonal and customer service skills; Can work efficiently and effectively even under pressure.
• Amenable to working overtime, graveyard, weekends, and holidays
• Physically fit and able to stand for long hours.
• Willing to start immediately

CORE COMPETENCIES:

• Customer Service Orientation
• Teamwork
• Integrity and Reliability
• Attention to Detail
• Time Management

WORKING CONDITIONS:

• Work requires long hours of standing, walking & occasional lifting. May be exposed to hot equipment, spills, and busy conditions.