Service Crew

Hok Kien Hotpot & Grill; Davao del Sur; On-site; PHP 167,000 - 279,000; Full time

Job summary

A local dining establishment in Davao del Sur is seeking a dedicated customer service staff member to provide excellent service, ensure quality food delivery, and maintain cleanliness. Candidates should have a high school diploma and strong communication skills. Flexibility with shifts, including evenings and weekends, is required.

Qualifications

• High school diploma or equivalent; additional training or certifications in hospitality preferred.
• Excellent communication and interpersonal skills for interacting with customers and team members.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Basic math skills for processing orders and handling cash.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Provide excellent customer service by greeting, assisting, and responding to customer needs.
• Ensure food and beverages are served in a timely and accurate manner.
• Maintain cleanliness and organization in the dining area and kitchen.
• Assist in taking customer orders, handling payments, and processing transactions accurately.
• Follow safety and hygiene protocols, ensuring all equipment is used correctly and work areas are sanitized.

Skills

Excellent customer service

Communication skills

Multitasking

Attention to detail

Basic math skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Responsibilities

• Provide excellent customer service by greeting, assisting, and responding to customer needs in a friendly and efficient manner.
• Ensure that food and beverages are served in a timely and accurate manner, adhering to quality standards.
• Maintain cleanliness and organization in the dining area, kitchen, and service stations.
• Assist in taking customer orders, handling payments, and processing transactions accurately.
• Follow safety and hygiene protocols, ensuring all equipment is used correctly and work areas are sanitized.

Qualifications

• High school diploma or equivalent; additional training or certifications in hospitality preferred.
• Excellent communication and interpersonal skills for interacting with customers and team members.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Basic math skills for processing orders and handling cash.
• Flexibility to work various shifts, including evenings, weekends, and holidays.