Senior Windows & Desktop Systems Engineer

Bravissimo Resourcing Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

13th Month Pay

Pag-Ibig Fund

Paid Holidays

Job summary

Bravissimo Resourcing Inc. in Pasig is seeking a Senior Desktop Support Engineer to maintain and improve our end-user computing estate, including workstations, laptops, and Windows platforms used by developers, artists, and designers across studios worldwide.

The role emphasizes building Windows images with Intune and Autopilot, deploying OS updates, automating tasks with PowerShell, and ensuring endpoint security and reliable IT services.

Qualifications

• Associate degree in IT or related field; experience accepted in lieu.
• 6+ years in desktop or end-user computing engineering.
• Expert knowledge of PC hardware and Windows 10/11 internals.
• Experience with OS deployment at scale using Intune, Autopilot, SCCM/MECM.
• Strong scripting and documentation skills.

Responsibilities

• Own desktop lifecycle: spec, build, deployment, repair, refresh, disposal.
• Design and maintain Windows images and pipelines (Intune, Autopilot, SCCM/MECM).
• Diagnose hardware faults to component level; manage warranties and RMAs.
• Escalation point for complex Windows issues.
• Manage endpoint config, patches, drivers, firmware, MSI/Win32 apps deployment.
• Automate tasks with PowerShell to improve consistency.
• Apply endpoint security baselines and policies.
• Manage AD DS, Entra ID, and M365 on endpoints.
• Deliver great service; own tickets and SLAs.
• Lead desktop projects and OS upgrades.
• Improve workflows with departments.
• Mentor IT team and share best practices.
• Participate in rotating on-call after-hours.
• Perform other duties as assigned.

Skills

Windows OS

Intune Autopilot

SCCM MECM

PowerShell

Active Directory

Networking basics

Endpoint security

Documentation

Education

Associate degree in Information Technology

Job description

Bravissimo Resourcing Inc. in Pasig is seeking a Senior Desktop Support Engineer to maintain and improve our end-user computing estate, including workstations, laptops, and Windows platforms used by developers, artists, and designers across studios worldwide.

The role emphasizes building Windows images with Intune and Autopilot, deploying OS updates, automating tasks with PowerShell, and ensuring endpoint security and reliable IT services.