Job Description
Job Title: UAT Testing Lead (Back Office)
Category: Digital Customer Experience
Location: Taguig
Required Experience: 4+ years
Non-Negotiable
- 4–5 years of QA/UAT experience, including supervisory or team lead experience.
- Strong knowledge of QA methodologies, testing frameworks, and defect management processes.
- Experience leading UAT for system modernization or large‑scale transformation initiatives.
- Financial services background, preferably with experience in Mutual Fund Transfer Agency operations or Back‑office transaction processing.
- Experience working with cross‑functional business and technology teams.
- Strong analytical and problem‑solving skills.
- Excellent written and verbal communication skills.
- Relevant QA, Agile, or Project Management certifications (e.g., ISTQB, PMP, Scrum, ITIL) are preferred but not required.
Position Description:
The QA Lead is responsible for leading a team of UAT testers supporting the modernization of Back Office Transaction Processing Systems and Applications. This role requires strong expertise in QA methodologies, proven leadership capability, and a solid financial services background, preferably in Mutual Fund Transfer Agency operations.
The QA Lead will oversee full‑cycle User Acceptance Testing (UAT), ensuring business requirements are validated, risks are mitigated, and systems meet operational and regulatory expectations prior to implementation.
Your future duties and responsibilities:
- Lead, mentor, and supervise a team of UAT testers.
- Allocate testing assignments and manage workload distribution.
- Provide performance feedback, coaching, and development support.
- Ensure team adherence to QA standards, timelines, and deliverables.
- Act as the primary escalation point for UAT‑related issues.
- Develop and execute comprehensive UAT strategies and test plans aligned with modernization objectives.
- Ensure traceability between business requirements, test cases, and execution results.
- Define entry and exit criteria for UAT phases.
- Implement structured QA methodologies (e.g., risk‑based testing, defect lifecycle management, regression testing).
- Ensure appropriate documentation and audit readiness.
- Oversee the creation of detailed test scenarios and test cases covering end‑to‑end transaction processing flows.
- Ensure full UAT coverage of back‑office processing systems, including interfaces and downstream impacts.
- Coordinate test cycles, regression testing, and defect triage sessions.
- Monitor defect trends, identify root causes, and elevate systemic risks as needed.
- Validate defect resolutions prior to final sign‑off.
- Partner with Processing and Technology teams, as well as Project Managers.
- Participate in requirements reviews to ensure clarity and testability.
- Communicate UAT progress, risks, and readiness status to leadership.
- Support go‑live readiness assessments and post‑implementation validation.
Skills
- Analytical Thinking
- Data Analysis
- Leadership
- Strategic Thinking
- Test Planning & Implementation
Pre‑Screening Questions
- How many years of experience do you have in QA/UAT experience, including supervisory or team lead experience?
- Do you have knowledge of QA methodologies, testing frameworks, and defect management processes?
- Do you have experience leading UAT for system modernization or large‑scale transformation initiatives?
- Do you have financial experience in Mutual Fund Transfer operations and Back‑office transaction experience?
- How much is your last drawn salary?
- How much is your salary expectation?
- Are you amenable to work in Taguig with a night shift schedule?
Working Location
3rd floor upper mckinley, One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines