Bank Teller

BDO Network Bank; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Job summary

A regional bank in Davao del Sur is seeking a detail-oriented Bank Teller to handle daily customer transactions and provide excellent customer service. Ideal candidates should have strong numerical abilities, attention to detail, and excellent communication skills. Previous experience in banking or customer service is preferred. This role involves managing cash transactions and assisting customers with various banking services.

Qualifications

• Strong attention to detail in processing transactions.
• Exceptional customer service capabilities.
• Previous experience in banking or customer service is a plus.

Responsibilities

• Handle daily transactions including deposits and withdrawals.
• Provide excellent customer service and assist with banking inquiries.
• Maintain accurate records and adhere to security protocols.

Skills

Attention to Detail

Customer Service

Mathematical Skills

Communication Skills

Organization

Flexibility

Education

College graduate or equivalent

Tools

Banking software

Job description

Overview

We are seeking a detail-oriented and customer-focused Bank Teller to join our team. The ideal candidate will be responsible for handling daily customer transactions, providing excellent customer service, and maintaining accurate records. The Bank Teller will ensure a positive experience for customers by assisting with deposits, withdrawals, account inquiries, and other banking services.

Responsibilities

• Handle daily customer transactions, including deposits, withdrawals, and account inquiries.
• Provide excellent customer service and maintain accurate records.
• Assist customers with banking services and explain products as needed.

Qualifications

• Education: College graduate or equivalent
• Experience: Previous experience in banking, finance, or customer service is preferred, but not required.
• Mathematical Skills: Strong math and numerical abilities for handling cash, processing transactions, and balancing accounts.
• Attention to Detail: High level of accuracy and attention to detail in processing financial transactions.
• Communication Skills: Excellent verbal communication and interpersonal skills to interact with customers and team members.
• Customer Service: Ability to provide exceptional customer service, address inquiries, and resolve issues professionally.
• Computer Skills: Basic proficiency in using computers and banking software or systems.
• Organization: Strong organizational and time-management skills for managing multiple tasks efficiently.
• Confidentiality: Ability to handle sensitive customer information and financial data with discretion and in compliance with privacy laws.
• Physical Stamina: Ability to stand or sit for long periods and manage a cash drawer during shifts.
• Flexibility: Willingness to work during bank hours, including some evenings, weekends, or holidays as required.
• Security Awareness: Ability to follow all security procedures and protocols to ensure safe transactions and prevent fraud.
• Background Check: Must pass a criminal background check and adhere to company security policies.

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