Senior SRE: Multi-Cloud Incident Command

AgileEngine; Mexico; Hybrid; PHP 8,734,000 - 13,100,000; Full time

Benefits offered by this job

Professional growth

Competitive USD-based pay

Exciting projects

Flextime

Job summary

AgileEngine is seeking a DevOps / Site Reliability Engineer to sustain operational resilience across Azure, AWS, and GCP in a 24x7 setting. You will bridge platform engineering with incident command, own remediation, and shape playbooks to guide rapid response.

You will lead major-incident calls, design automated runbooks, and drive post-incident reviews, while advancing security and compliance through IaC, CI/CD, and CSPM tooling.

Qualifications

• 5+ years of experience required.
• In-depth architectural expertise in multi-cloud defense, federated IAM, and zero-trust principles.
• Strong hands-on experience with Kubernetes, Terraform, CI/CD orchestration, and Python/Go scripting.
• Senior-level incident-command experience in a 24x7 production environment.
• Proven ability to drive remediation follow-up and coordinate across teams.
• Experience drafting incident notifications for technical and executive audiences.
• Experience authoring incident-management playbooks and escalation procedures.
• Autonomy in managing complex operations.

Responsibilities

• Scale and maintain stability across multi-cloud environments (Azure, AWS, GCP).
• Engineer IaC-based security policies and baselines to prevent misconfigurations.
• Design and maintain enterprise CI/CD pipelines for ingestion and deployment.
• Respond to continuous monitoring alerts using CSPM tools like Wiz.
• Act as Incident Commander for major incidents in a 24x7 setting.
• Own post-incident remediation and drive systemic fixes with cross-team accountability.
• Draft timely incident notifications for technical and executive audiences.
• Develop and socialize incident-management playbooks and runbooks.

Skills

Kubernetes

Terraform

CI/CD

Python/Go

Incident Command

Multi-cloud

Zero-trust

Wiz

PCI-DSS

SOC2

Tools

Wiz

Job description

AgileEngine is seeking a DevOps / Site Reliability Engineer to sustain operational resilience across Azure, AWS, and GCP in a 24x7 setting. You will bridge platform engineering with incident command, own remediation, and shape playbooks to guide rapid response.

You will lead major-incident calls, design automated runbooks, and drive post-incident reviews, while advancing security and compliance through IaC, CI/CD, and CSPM tooling.