Senior Software Engineer

Boehringer Ingelheim Pharmaceuticals, Inc.; Muntinlupa; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Boehringer Ingelheim GmbH is seeking a Senior Software Engineer - Veeva Configuration Expert to serve as the technical SME for Veeva Vault configurations. You will design, implement, and maintain Veeva applications across RIM, eTMF, Clinical and Quality modules, ensuring compliant, scalable configurations that align with business needs.

The role requires strong validation, release management, and cross-functional collaboration with architecture and QA teams in a regulated environment.

Qualifications

• Bachelor's degree in IT/CS/Life Sciences/Engineering.
• 5+ years hands-on experience configuring and administering Veeva Vault applications (RIM, eTMF, Clinical, Quality or related modules).
• Experience translating complex business requirements into scalable, compliant system configurations.
• Experience leading or supporting implementation projects, upgrades, releases, validation, and deployment across the SDLC.
• Strong knowledge of GxP-regulated environments, CSV, data integrity, and quality management processes.
• Experience working with cross-functional teams including Process Owners, Product Managers, Architects, QA and Regulatory.

Responsibilities

• Serve as the technical SME for Veeva platforms and modules, guiding best practices and solution capabilities.
• Design, configure, and maintain Veeva applications, including workflows, lifecycles, security models, objects, reports, and business rules.
• Translate business requirements into scalable, compliant system configurations.
• Collaborate with stakeholders to deliver fit-for-purpose solutions aligned with business objectives.
• Support system releases, upgrades, testing, validation, and deployment activities.
• Troubleshoot complex issues, perform root cause analysis, and drive issue resolution in production.
• Ensure compliance with regulatory, quality, security, and governance standards.
• Maintain technical documentation, configuration standards, and knowledge repositories.
• Identify opportunities for process optimization, automation, and continuous improvement leveraging Veeva capabilities.
• Mentor junior team members and contribute to organizational capability development.

Skills

Veeva Vault configuration

Requirements analysis

Business process modelling

Validation & compliance

Release & deployment management

Root cause analysis

Stakeholder management

Documentation & knowledge management

Coaching & mentoring

Education

Bachelor's degree in Information Technology/Computer Science/Life Sciences/Engineering

Tools

Veeva Vault

Job description

Join Boehringer Ingelheim as a Senior Software Engineer - Veeva Configuration Expert.
In this role, you will act as the technical subject matter expert and configuration owner for Veeva solutions within the Center of Excellence, ensuring that business requirements are translated into scalable, compliant, and maintainable system configurations. Drive solution implementation, platform optimization, and operational excellence by combining deep Veeva functional knowledge with hands‑on configuration expertise, while ensuring alignment with architecture standards, business processes, and regulatory requirements.

Duties and Responsibilities

In this role, you will:

• Serve as the technical subject matter expert for Veeva platforms and modules, providing guidance on best practices and solution capabilities.
• Design, configure, and maintain Veeva applications, including workflows, lifecycles, security models, objects, reports, and business rules.
• Translate business requirements into scalable, compliant, and sustainable system configurations.
• Collaborate with Business Consultants, Architects, and stakeholders to deliver fit‑for‑purpose solutions aligned with business objectives.
• Support system releases, upgrades, testing, validation, and deployment activities.
• Troubleshoot complex issues, perform root cause analysis, and drive resolution of system incidents and defects.
• Ensure compliance with regulatory, quality, security, and governance standards.
• Maintain technical documentation, configuration standards, and knowledge repositories.
• Identify opportunities for process optimization, automation, and continuous improvement leveraging Veeva capabilities.
• Contribute to the development of internal expertise by sharing knowledge and mentoring team members.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Life Sciences, Engineering, or a related field.
• 5+ years of hands‑on experience configuring and administering Veeva Vault applications, such as RIM, eTMF, Clinical, Quality, or related Veeva platforms.
• Proven experience designing and implementing business processes, workflows, lifecycles, security models, objects, reports, and business rules within Veeva solutions.
• Demonstrated experience translating complex business requirements into scalable, compliant, and maintainable system configurations.
• Experience leading or supporting implementation projects, system enhancements, upgrades, releases, validation, and deployment activities across the software development lifecycle.
• Strong knowledge of GxP‑regulated environments, Computer System Validation (CSV), data integrity requirements, and quality management processes.
• Experience working with cross‑functional teams, including Business Process Owners, Product Managers, Architects, Quality, Regulatory Affairs, Clinical Operations, and external vendors.
• Proven experience troubleshooting complex application issues, performing root cause analysis, and driving issue resolution in production environments.
• Experience defining configuration standards, maintaining technical documentation, and supporting governance processes for enterprise platforms.
• Demonstrated ability to identify opportunities for process optimization, automation, and continuous improvement leveraging platform capabilities.
• Experience mentoring junior team members, sharing best practices, and contributing to organizational capability development.

Mandatory Skills:

• Deep expertise in Veeva Vault configuration and administration
• Requirements analysis and solution design
• Business process modelling and optimization
• Validation and compliance management
• Release and deployment management
• Root cause analysis and problem‑solving
• Stakeholder management and communication
• Documentation and knowledge management
• Coaching, mentoring, and knowledge transfer