Senior Software Asset & License Management Specialist | Project-Based | Hybrid

Emapta; Makati; Hybrid; PHP 1,116,000 - 1,897,000; Part time

Benefits offered by this job

Competitive salary

Hybrid work

Makati office

Weekends off

Training programs

Gym access

Lifestyle perks

Referral incentives

Engagement activities

Mentorship

Career growth

Inclusive culture

Job summary

Emapta is seeking a Senior Software Asset & License Management Specialist to strengthen license compliance, subscription governance, and cost optimization across its global operations. This project-based role focuses on protecting technology value while coordinating across stakeholders and vendors.

You'll manage end-to-end license and subscription lifecycles, monitor renewals, assess true-up risk, and drive governance with cross-functional teams from IT, Legal, and Finance.

Qualifications

• Bachelor's degree in IT/CS/SE/Business or related field.
• Certifications in IT Portfolio Management, PM, Agile, ITIL, SAM preferred.

Responsibilities

• Manage software license compliance activities and ensure licenses align with vendor terms and policies.
• Coordinate with Legal and Data Privacy on subscriptions involving employee or client data.
• Monitor license usage and maintain audit-ready documentation.
• Oversee end-to-end subscription lifecycle from intake to renewal and termination.
• Identify true-up risk and provide remediation recommendations.
• Manage vendor relationships and support renewal negotiations.
• Lead project software management and portfolio optimization initiatives.
• Provide governance, guidance, and mentorship to team members.

Skills

Software Asset Management

Software Licensing

License Compliance

Subscription Management

Vendor Management

Cost Optimization

Portfolio Governance

Data Analysis

Stakeholder Management

Agile

Education

Bachelor's degree in IT/CS/SE/Business

Certifications in IT Portfolio/PM/ITIL/SAM

Tools

SAM tools

License management tools

Job description

Govern the Software Investments Behind Global Operations

Shape how technology investments perform across Emapta's global operations. Join us as a Senior Software Asset & License Management Specialist, strengthening license compliance, subscription governance, cost optimization, and vendor strategy. Your expertise will protect technology value across the business while expanding your strategic capabilities within Emapta's global top 1% talent community.

Your Portfolio for Global Technology Impact

• Employment Type: Project-Based (6-Month Contract)
• Shift: Flexible Shift, Weekends Off
• Work Setup: Hybrid, Makati - report to the office at least twice a week

Exciting Perks Await!

• Competitive Salary Package
• Hybrid work arrangement
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Education

• Bachelor's degree in Information Technology, Computer Science, Software Engineering, Business Administration, or a related field; relevant equivalent experience may be considered
• Professional certifications in IT Portfolio Management, Project Management, Agile, ITIL, Software Asset Management, or related disciplines, preferred

Experience

• At least 3-5 years of relevant experience in Software Asset Management and Software Licensing
• Proven experience independently managing or coordinating software applications, products, platforms, subscriptions, or technology initiatives across multiple stakeholders
• Experience in software lifecycle management, license and subscription management, vendor coordination, portfolio optimization, or technology governance, highly preferred

Skills and Knowledge

• Strong knowledge of Software Portfolio Management, software and application lifecycle management, technology portfolio governance, and portfolio optimization principles
• Strong understanding of software development lifecycles, Agile methodologies, technology architecture, application dependencies, and technology roadmaps
• Strong understanding of software licensing and subscription management, including renewals, entitlements, utilization, compliance, and cost optimization
• Working knowledge of portfolio financial management, including budgeting, cost analysis, cost optimization, investment evaluation, and value realization
• Ability to assess software and technology investments based on business requirements, strategic alignment, cost, risk, technical considerations, utilization, and lifecycle requirements
• Strong analytical and problem-solving skills, with the ability to interpret complex portfolio information and translate findings into actionable insights and recommendations
• Strong stakeholder management, communication, presentation, facilitation, and influencing skills
• Ability to manage competing priorities, cross-functional dependencies, risks, and portfolio-level trade-offs
• Strong business and technology acumen, with the ability to connect software portfolio decisions to organizational objectives and operational requirements
• Proficiency in portfolio management tools, reporting platforms, data analysis, and dashboarding
• Strong attention to detail, with the ability to maintain accurate, complete, and audit-ready portfolio records and documentation
• Demonstrated ability to provide functional guidance, mentorship, and knowledge-sharing to team members and stakeholders
• Ability to establish and maintain portfolio governance, standards, processes, controls, and reporting disciplines while supporting effective and consistent team execution

Your Daily Tasks

License Compliance - Security, Privacy, Legal & Conduct

• Manage software license compliance activities and ensure subscriptions and licenses align with vendor terms, EULAs, internal policies, and applicable regulatory requirements
• Partner with IT Security to identify, assess, and address unauthorized or unvetted software, including shadow IT
• Recommend appropriate remediation and elevate material security or compliance risks
• Coordinate with Legal and Data Privacy stakeholders on subscriptions that involve employee or client data
• Ensure completion of required assessments, documentation, and controls
• Review license agreements, terms of service, and contractual provisions to identify material risks, exceptions, or unfavorable terms
• Coordinate with Legal on appropriate actions for identified contractual concerns
• Monitor software usage and procurement activities for compliance with Emapta's Code of Conduct, policies, and acceptable-use standards
• Maintain complete, accurate, and audit-ready compliance governance documentation and supporting evidence

Subscription Lifecycle Management - Sign-Up, Renewal & Termination

• Manage end-to-end software subscription activities, from intake and business justification through activation, renewal, optimization, and termination
• Evaluate subscription requests against business requirements, budget availability, vendor due diligence, and compliance requirements
• Provide recommendations within delegated authority
• Manage the subscription renewal portfolio and calendar
• Analyze utilization, business value, contractual terms, and cost optimization opportunities to support renewal decisions
• Coordinate timely termination of unused, redundant, or no-longer-required subscriptions, including data retrieval, license de-provisioning, and billing reconciliation
• Maintain accurate and complete subscription records, including ownership, cost, contract terms, renewal dates, utilization, and status
• Identify opportunities to consolidate, optimize, or rationalize subscriptions based on utilization and business requirements

Entitlement Tracking - Qualification & Disqualification

• Apply established entitlement qualification standards to align software access with role requirements, departmental needs, and approved business use
• Conduct periodic entitlement reviews to identify inactive, duplicate, unnecessary, or misaligned access
• Coordinate timely license removal or reassignment
• Partner with IT and department stakeholders to monitor license utilization
• Recommend appropriate license reallocation, rightsizing, or reclamation
• Maintain accurate and auditable records of entitlement grants, modifications, and revocations in alignment with IT identity and access management processes
• Provide guidance to stakeholders on entitlement requirements, access qualification, and appropriate license utilization

True-Up Risk Management

• Monitor software license consumption against contracted volumes and identify potential true-up exposure through established reports and controls
• Analyze consumption trends and risk indicators
• Recommend license reallocation, rightsizing, or procurement adjustments to mitigate potential exposure
• Prepare and consolidate true-up exposure assessments, usage data, and supporting analyses for review by the SPM Department Head and Finance
• Support vendor true-up discussions and negotiations through usage evidence, consumption analyses, and commercial recommendations
• Escalate material financial, contractual, or compliance risks associated with potential true-up exposure

Software Vendor & Stakeholder Relationship Management

• Manage day-to-day relationships with assigned software vendors across renewals, commercial inquiries, service issues, escalations, and performance concerns
• Monitor vendor performance against contractual commitments, service expectations, and business requirements
• Recommend corrective actions when appropriate
• Prepare utilization analyses, cost information, and recommendations to support vendor business reviews, renewal discussions, and contract negotiations
• Build effective working relationships with IT, Facilities, Legal, Finance, Security, and business stakeholders
• Serve as a subject-matter resource for subscription-related concerns
• Resolve issues within delegated authority and elevate complex or high-risk matters to the SPM Department Head
• Represent the SPM function in relevant stakeholder discussions
• Provide informed recommendations based on portfolio data, policies, and business requirements

Project Software Management

• Manage software provisioning, licensing, and subscription requirements for assigned business and technology projects
• Ensure software requirements are appropriately scoped, implemented, monitored, and decommissioned
• Lead assigned workstreams within the IT subscription optimization roadmap
• Coordinate priorities, timelines, deliverables, and success measures
• Coordinate software rollouts, migrations, consolidations, and optimization initiatives with project sponsors, IT, vendors, and business stakeholders
• Identify and assess project-level licensing, cost, compliance, adoption, and implementation risks
• Coordinate appropriate risk mitigation measures
• Monitor and report business and financial outcomes from assigned software optimization initiatives
• Provide recommendations to the SPM Department Head
• Contribute subject-matter expertise to project planning and decisions related to software licensing, subscriptions, and portfolio management

Functional Expertise & Team Support

• Serve as a subject-matter expert on software portfolio management processes, policies, controls, and operational practices
• Provide guidance and knowledge support to SPM team members on complex subscription, licensing, entitlement, compliance, and vendor-related matters
• Review selected work outputs and provide technical or functional guidance to promote accuracy, consistency, compliance, and adherence to established processes
• Support the SPM Department Head in translating portfolio management frameworks, priorities, and policies into consistent operational practices
• Share knowledge, best practices, and process guidance to strengthen overall team capability and service delivery
• Serve as an escalation point for complex operational matters within the specialist's area of expertise
• Escalate matters that require management decisions or exception approvals

Continuous Improvement & Operational Excellence

• Identify opportunities to improve SPM processes, controls, reporting, automation, and service delivery
• Analyze operational data and recurring issues to identify process gaps, inefficiencies, and improvement opportunities
• Recommend and support process enhancements, automation initiatives, and control improvements
• Develop and maintain operational documentation, process guides, and reporting standards to promote consistency and scalability
• Monitor the effectiveness of implemented improvements
• Provide recommendations for further optimization

Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 12,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO

#EmaptaEra