Senior Site Reliability Engineer

AgileEngine; Mexico; Hybrid; MXN 1,525,000 - 2,034,000; Full time

Benefits offered by this job

Mentorship

TechTalks

Growth roadmaps

Competitive USD-based compensation

Education budget

Fitness budget

Team activities

Exciting projects

Flextime

Hybrid work arrangement

Job summary

AgileEngine is seeking a Senior Site Reliability Engineer to ensure core system administration and operational stability across on-premise and SaaS-hosted environments. The role emphasizes Kubernetes cluster management, monitoring, and observability with Snowflake and OpenTelemetry.

You will participate in on-call rotations, incident response, and root-cause analysis, and automate infrastructure tasks using Python, Bash, or Go to keep systems healthy across multiple platforms.

Qualifications

• 4+ years of infrastructure management experience.
• Experience with Kubernetes.
• Experience with monitoring, observability, and related SRE tasks.
• Familiarity with Snowflake and OpenTelemetry ecosystems.
• Strong background in Linux/Unix administration.
• Proficiency in scripting languages (Bash, Python, or Go).

Responsibilities

• Provide core system administration for enterprise infrastructure.
• Maintain, scale, and ensure operational stability of on-premise and SaaS-hosted systems.
• Manage and scale containerized environments using Kubernetes.
• Participate in on-call rotations, incident response, and RCA.
• Automate repetitive infrastructure tasks using scripting and IaC.

Skills

Kubernetes

Linux/Unix administration

Monitoring/Observability

OpenTelemetry

Snowflake

Bash

Python

Go

On-callIncidentManagement

Tools

Terraform

Ansible

Job description

We are looking for a Senior Site Reliability Engineer to provide core system administration and operational stability for enterprise on-premise and SaaS-hosted systems, with a strong focus on Kubernetes cluster management, monitoring, and observability using Snowflake and OpenTelemetry. You will participate in on-call rotations, incident response, and root-cause analysis, automate infrastructure tasks using Python, Bash, or Go, and ensure system health across ESM and ECP platform environments. Experience with service mesh architectures is highly valued for ECP-focused roles.

What you will do

• Provide core system administration for the enterprise infrastructure.
• Focus on the maintenance, scaling, and operational stability of various on-premise and SaaS-hosted systems.
• Manage and scale containerized environments using Kubernetes.
• For ECP-focused roles: Lean heavily into executing monitoring and observability tasks to ensure system health.
• Participate in on-call rotations, incident response, and root-cause analysis (RCA).
• Automate repetitive infrastructure tasks using scripting and infrastructure-as-code (IaC).

Must haves

• 4+ years of infrastructure management experience.
• Experience working with Kubernetes.
• Experience with monitoring, observability, and related SRE tasks.
• Familiarity with Snowflake and OpenTelemetry ecosystems.
• Strong background in Linux/Unix administration.
• Proficiency in scripting languages (e.g., Bash, Python, or Go).

Nice to haves

• For ECP SREs: Experience with Service Mesh architectures is highly ideal.
• Experience with Infrastructure as Code tools such as Terraform or Ansible.
• Familiarity with cloud platforms (AWS, GCP, or Azure).

Perks and Benefits

• Professional growth

Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps

• Competitive compensation

We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities

• A selection of exciting projects

Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands

• Flextime

Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.