Senior DevOps / Site Reliability Engineer

N-iX; Mexico; Hybrid; PHP 5,552,127 - 8,019,740; Full time

Benefits offered by this job

Flexible working format

Competitive salary

Career growth

Job summary

N-iX is partnering with a leader in sustainable packaging solutions to accelerate cloud adoption and DevOps maturity. You will design, implement, and monitor Azure infrastructure, drive CI/CD automation, and establish reliable SRE practices across production systems.

You will collaborate with cross‑functional teams, develop dashboards for business insights, and optimize incident response with IaC and AI productivity tools. A flexible, remote‑inclusive environment is offered.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field or equivalent experience.
• 5+ years of experience in DevOps, SRE, or cloud engineering roles.
• Strong analytical, communication, and proactive collaboration across remote teams.

Responsibilities

• Architect, implement, and manage Azure resources including App Services, VMs, AKS, and SQL.
• Design and maintain CI/CD workflows with GitHub Actions, Terraform, Docker, and related tooling.
• Develop and monitor SLOs/SLIs; create Datadog dashboards for real-time insights.

Skills

SRE concepts

Incident management

Dashboard development

Business reporting

Remote collaboration

Problem solving

Cross-functional communication

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Azure

Git

GitHub

GitHub Actions

SonarQube Cloud

Terraform

Docker

Datadog

Shell

Python

YAML/JSON

Ubuntu

RHEL

CentOS

Windows Server

Job description

Our client is a leader in sustainable packaging solutions, leveraging cutting‑edge cloud technologies to enhance production, operational excellence, and innovation. Join our team and contribute to eco-friendly advances with state‑of‑the‑art technology and DevOps practices.

Responsibilities

• Cloud Infrastructure: Architect, implement, and manage Microsoft Azure resources including App Services, Virtual Machines, Container Instances, AKS, SQL Server/Instance, and Azure SQL.
• DevOps Automation: Design and maintain CI/CD workflows using Git, GitHub Actions, SonarQube Cloud, Terraform, and Docker.
• SRE Practices: Develop and monitor SLOs, SLIs, and golden signals; instrument applications and infrastructure; build Datadog dashboards for real‑time business and incident reporting.
• Incident Management: Lead incident response, root‑cause analysis, and post‑mortem documentation. Maintain high availability and rapid recovery for business‑critical systems.
• Monitoring & Observability: Extensive use of Datadog for monitoring, logging, and performance analytics.
• Configuration Management: Work with Shell, YAML, JSON, and Python for scripting, automation, and configuration.
• System Administration: Administer Ubuntu, RHEL, CentOS, and (entry‑level) Windows Server environments.
• Collaboration: Utilize Atlassian Suite (Jira, Confluence) for documentation, ticketing, and project tracking; contribute to ITSM/ITIL frameworks.
• AI & Productivity Tools: Integrate and leverage tools like Claude, GitHub Copilot, and other AI productivity solutions.
• Reporting: Create dashboards and business reports to provide actionable insights and drive continuous improvement.

Must-Have Qualifications

• Technical Skills:
  • Microsoft Azure (App Services, Virtual Machine, Container Instances, AKS, SQL Server, Azure SQL).
  • Git, GitHub, GitHub Actions.
  • SonarQube Cloud, Terraform, Docker.
  • Datadog (extensive), SRE concepts (SLOs, SLIs, golden signals, instrumentation).
  • Incident management, dashboard development, business reporting.
  • Shell scripting, YAML/JSON configs, Python.
  • Ubuntu, RHEL, CentOS, Windows/Server (entry).
• Process & Frameworks:
  • Atlassian Suite (Jira/Confluence).
  • ITSM / ITIL familiarity.
  • AI tools (Claude, GitHub Copilot, etc.).

Nice-to-Have Qualifications

• Microsoft Azure: App Insights, IoT Hub, Azure DevOps, API Management.
• DevOps: Ansible, Argo CD, CodeRabbit, Artifactory.
• SRE Practices: Capacity planning, cost optimization.
• Programming Languages: JavaScript, PowerShell.
• Other Tools: Snowflake, PagerDuty, Salesforce MuleSoft Anypoint.

Education & Experience

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years demonstrated experience in DevOps, SRE, or cloud engineering roles.
• Analytical thinker, problem solver, and proactive communicator.
• Strong collaboration skills, especially across cross‑functional and remote teams.
• Ability to thrive in a fast‑paced, innovative business environment.

Benefits

• Flexible working format - remote, office‑based or flexible.
• A competitive salary and good compensation package.
• Personalized career growth.
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more).
• Active tech communities with regular knowledge sharing.
• Education reimbursement.
• Memorable anniversary presents.
• Corporate events and team building.
• Other location‑specific benefits.
• Not applicable for freelancers.