Senior SharePoint Support Analyst

Talent Team Services Pty; Cebu City; Remote; PHP 6,696,000 - 13,392,000; Full time

Benefits offered by this job

HMO plus 1 dependent

Life Insurance

Dental benefits

Remote set-up

20 days annual leave

Follow Australian public holidays

Fixed day shift schedule

Work-life balance

Birthday lunches

Employee Appreciation Day

Welcome gift on start

Job summary

Talent Team Services Pty is seeking a Senior SharePoint Support Analyst to join a global mining client. The role covers enterprise SharePoint design, administration, support and governance across the Microsoft 365 ecosystem.

The position also provides senior backup support for ServiceNow and other in-house applications, making experience in application support or development highly desirable.

Qualifications

• 5+ years hands-on experience with Microsoft SharePoint.
• Enterprise-level SharePoint administration, configuration and support.
• Experience with Microsoft 365, Power Automate and Power Apps.
• Strong governance, security and information architecture understanding.
• Experience with root cause analysis and incident resolution.
• Excellent stakeholder engagement and communication.

Responsibilities

• Lead the administration, configuration and support of an enterprise SharePoint environment.
• Manage governance, security, permissions and information architecture.
• Resolve complex incidents and provide root-cause analysis.
• Design and build SharePoint solutions using Power Automate, Power Apps and Microsoft 365.
• Lead upgrades, migrations, testing and platform changes.
• Collaborate with stakeholders to deliver automation and information management improvements.
• Provide technical guidance and mentoring to IT teams.
• Provide backup support for ServiceNow and other in-house applications.
• Maintain technical documentation, standards and knowledge base content.

Skills

SharePoint

Power Automate

Power Apps

Microsoft 365

Governance & security

Information architecture

Root cause analysis

Stakeholder engagement

Documentation

Mentoring

Tools

ServiceNow

Power Automate

Power Apps

Microsoft 365

Job description

We are seeking an experienced Senior SharePoint Support Analyst to join a leading organisation, providing enterprise-level design, administration, support and governance across its Microsoft SharePoint environment.

This is an opportunity for a hands-on SharePoint professional who can take ownership of complex technical issues, improve platform governance and security, deliver solutions across the Microsoft 365 ecosystem, and work closely with business stakeholders.

The role will also provide senior-level backup support for ServiceNow and other custom in-house applications, making experience across application support or development highly desirable.

Your client

Work with a large mining company that specializes in copper and gold production, with operations around the globe, including Laos, Papua New Guinea, and Chile. Your client values its diverse and multicultural workforce, emphasizing safety, inclusivity, and professional development.

To be successful in this role, you must have the following:

• 5+ years' hands-on experience with Microsoft SharePoint.
• Strong experience in SharePoint administration, configuration and support.
• Experience working with SharePoint at an enterprise level.
• Strong understanding of SharePoint permissions, security, governance and information architecture.
• Experience with Microsoft 365, particularly Power Automate and/or Power Apps.
• Experience troubleshooting complex SharePoint incidents and performing root cause analysis.
• Experience delivering SharePoint upgrades, migrations or major platform changes.
• Strong stakeholder engagement and communication skills.
• Ability to provide technical guidance, mentoring and knowledge transfer to other IT resources.
• Strong documentation and analytical skills.
• A proactive approach to identifying improvements and resolving technical issues.

Desirable:

• Experience supporting ServiceNow or other enterprise applications.
• Experience with SharePoint integrations, application development, workflows or automation.
• Experience supporting custom in-house applications.
• Understanding of IT governance, security and management practices.

Some of the activities you will be involved in will include:

• Lead the administration, configuration and support of an enterprise SharePoint environment.
• Manage SharePoint governance, security, permissions and information architecture.
• Resolve complex SharePoint incidents and provide root cause analysis and long-term solutions.
• Design and build SharePoint solutions using Power Automate, Power Apps and Microsoft 365.
• Lead SharePoint upgrades, migrations, testing and platform changes.
• Work with stakeholders to deliver collaboration, automation and information management improvements.
• Provide technical guidance, mentoring and knowledge transfer to IT teams.
• Provide backup support for ServiceNow and other in-house applications when required.
• Maintain technical documentation, standards and knowledge base content.

Benefits of working with us:

From day 1

• HMO plus 1 FREE dependent from day one!
• Life and Accidental Death Insurance
• Dental benefits
• Fixed weekends off
• Remote set-up
• 20 days of annual leaves
• Follow Australian public holidays
• Fixed day shift schedule
• Excellent work-life balance
• Birthday lunches
• Employee Appreciation Day getaway party
• Welcome gift on your first day!

If you're looking to elevate your career while enjoying exceptional benefits, this position is ideal for you!