Senior Service Delivery Consultant (Risk Analytics)

SimCorp Philippines Inc.; Manila; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

HMO coverage from Day 1

Group life insurance

Monthly allowances (rice, transport, 0

Well-being allowance

13th month pay and discretionary bonus

Pension

Hybrid work arrangement: 2 days in the

Job summary

SimCorp Manila seeks a Senior Service Delivery Consultant to own analytics data delivery for institutional clients. You will manage holdings/imports, pricing data, and analytics reconciliation, ensuring timely results within SLAs.

You will collaborate with Analytics Solutions Delivery, product specialists, engineers, and clients in a global setting, handling IFR/OTC instruments and data workflows on API or SFTP channels.

Qualifications

• Bachelor’s or Master’s degree in Finance, Financial Engineering, Mathematics, Computer Science or Engineering.
• Solid SQL and Python skills with data quality checks and reconciliations.
• Experience handling incidents against SLAs and clear client communication.

Responsibilities

• Own end-to-end analytics data delivery for assigned institutional clients, including holdings and pricing data import and report generation.
• Triage workflow issues, escalate where needed and drive resolution with cross-functional teams.
• Lead incident updates and client communications with clarity, and prepare RCAs with internal teams.
• Work with complex portfolios and derivatives pricing within market data workflows.

Skills

SQL

Python

Data analysis

Incident management

English communication

Cross-functional teamwork

Financial instruments knowledge

Education

Bachelor’s or Master’s in Finance/Financial Engineering/Mathematics/CS/Engineering

Tools

AxiomaRisk

MSCI RiskMetrics/BarraOne

Bloomberg PORT

SimCorp Dimension

Job description

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading! In addition, we provide a good work-life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp.

WHY THIS ROLE IS IMPORTANT TO US

As financial markets continue to evolve, the accuracy and reliability of risk analytics become increasingly important for our institutional investor clients. To support our continued global growth, we are looking for a Senior Service Delivery Consultant to join our Axioma Managed Services team in Manila and take ownership of analytics delivery for a portfolio of institutional clients. In this role, you will be part of a global team responsible for making sure clients receive accurate, timely risk analytics and data services they can depend on. You will work closely with Analytics Solutions Delivery consultants, product specialists, engineers, market data analysts and clients in an international, collaborative environment.

WHAT YOU WILL BE RESPONSIBLE FOR

• Own end to end analytics data delivery for assigned clients, including holdings and pricing data import, report generation and analytics reconciliation, within agreed SLAs.
• Triage and escalate workflow issues and unexpected analytics results early, and drive resolution with the appropriate teams.
• Lead incident updates, delivery updates and answers to client questions with clarity and confidence, and prepare external RCAs with the internal teams.
• Work with complex portfolio and instrument datasets, including OTC derivatives such as FX Forwards, Options and Interest Rate Swaps.
• Build and apply a working understanding of AxiomaRisk’s infrastructure and batch workflows, including the delivery channels (API, SFTP) clients use to submit portfolio positions and receive risk analytics.
• Maintain accurate documentation of business processes, operational procedures and functional guidelines, and improve them where you see a better way.
• Coach newer colleagues and share knowledge with Managed Services teams in other regions.

WHAT WE VALUE

• 5 or more years of experience in managed services, production support or data operations in financial services.
• Bachelor’s or Master’s degree in Finance, Financial Engineering, Mathematics, Computer Science or Engineering from an accredited institution.
• Solid understanding of equity, fixed income and derivative instruments.
• Experience handling incidents against SLAs and communicating clearly with clients.
• Experience with data quality checks, reconciliations and exception handling.
• Solid SQL, plus Python or a similar scripting tool, to investigate data issues independently.
• Solid analytical and quantitative problem-solving skills, with a detail-oriented mindset.
• Effective written and verbal communication skills in English.
• Ability to work effectively in a global, cross functional team across multiple time zones.

ADDITIONAL VALUABLE SKILLS

• Experience with a risk or portfolio analytics platform, such as AxiomaRisk, MSCI RiskMetrics/BarraOne, Aladdin, Bloomberg PORT or SimCorp Dimension.
• Knowledge of risk analytics and derivatives pricing.
• Familiarity with ITIL practices and case management or ticketing tools such as Salesforce, Jira or Azure DevOps.
• CFA or FRM, completed or in progress.
• Exposure to cloud native platforms.

SimCorp Manila Benefits

• HMO coverage from Day 1
• Group life insurance for the employee
• Monthly allowances (rice, transportation, internet and well-being)
• 13th month pay and discretionary bonus
• Work arrangement: Hybrid work arrangement: 2 days per week in the office
• Working hours: APAC schedule (9:00 AM - 6:00 PM), with flexibility to overlap a few hours with the EMEA team as needed.
• Attractive salary, bonus scheme, and pension are essential for any work agreement.

SimCorp proudly announces that its Manila Delivery Center has been officially certified as a Great Place To Work for the 3rd consecutive year May26-27. This certification underscores SimCorp's effort to cultivating a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees.

We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.

SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

WHO WE ARE: For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.

Discover more about our culture, recruitment process, and commitment to promoting meaningful work