Senior Sales Associate (Cashier) - SM Bacolod

Anta Sports (Philippines) Inc.; Murcia; On-site; PHP 167,000 - 279,000; Full time

Job summary

Anta Sports (Philippines) Inc. is seeking a diligent cashier/sales associate to accurately process transactions at the Murcia location. You will handle cash, cards, and checks, issue receipts, and answer customer questions while promoting products and ongoing promos.

Responsibilities include maintaining a clean checkout area, validating card payments, and applying employee discounts. The role requires strong customer service and compliance with company policies.

Qualifications

• Ability to handle cash accurately and balance at shift end.
• Provide excellent customer service and answer inquiries.
• Process sales, refunds, and exchanges per policy.

Responsibilities

• Register sales accurately by scanning items, itemizing, and totaling customer purchases.
• Collect payments by accepting cash, checks, or card payments and provide correct change when necessary.
• Issue receipts, answer customer inquiries, and offer product or promotional information.
• Handle customer complaints and process refunds or exchanges in a professional manner.
• Ensure a clean and organized checkout area at all times.
• Verify credit card transactions by reviewing and recording required identification.
• Operate and troubleshoot credit card authorization systems to ensure smooth payment processing.
• Balance cash drawer at the beginning and end of each shift to ensure accurate cash handling.
• Follow all company policies and procedures related to financial transactions and report discrepancies.
• Maintain efficient checkout operations and communicate any policy or procedural changes to management.
• Process incoming deliveries using the NRS system and ensure accurate documentation.
• Ensure sales reports are accurate and submitted in a timely manner.
• Apply eligible employee discounts correctly during transactions.
• Preferably knowledgeable with stringing.

Skills

Cash handling

Customer service

Point of Sale (POS)

Credit card processing

Promotions & discounts

Communication

Tools

NRS system

Credit card processing system

Job description

• Register sales accurately by scanning items, itemizing, and totaling customer purchases.

• Collect payments by accepting cash, checks, or card payments and provide correct change when necessary.

• Issue receipts, answer customer inquiries, and offer product or promotional information.

• Handle customer complaints and process refunds or exchanges in a professional manner.

• Ensure a clean and organized checkout area at all times.

• Verify credit card transactions by reviewing and recording required identification (e.g., driver’s license number).

• Operate and troubleshoot credit card authorization systems to ensure smooth payment processing.

• Balance cash drawer at the beginning and end of each shift to ensure accurate cash handling.

• Follow all company policies and procedures related to financial transactions and report discrepancies.

• Maintain efficient checkout operations and communicate any policy or procedural changes to management.

• Process incoming deliveries using the NRS system and ensure accurate documentation.

• Ensure sales reports are accurate and submitted in a timely manner.

• Apply eligible employee discounts correctly during transactions.

• Preferably knowledgeable with stringing.