Senior Restaurant Operations & Process Manager

Create Synergies Inc.; Mandaluyong; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Create Synergies Inc. seeks a Business Process Manager to optimize operations across our fast food and restaurant chain. You will streamline workflows, enhance inventory controls, and drive system implementations to improve efficiency at multiple stores.

Reporting to Operations, you will lead cross-functional projects, standardize procedures, and develop user guides while ensuring compliance with corporate standards and change management initiatives.

Qualifications

• Bachelor's degree in Industrial Engineering or related field.
• 8–10 years of experience in business process management, operational excellence, or restaurant operations.
• Minimum 5 years of managerial experience.
• Strong knowledge of inventory management and process standardization.
• Experience in fast food, QSR, restaurant chain, or hospitality operations.

Responsibilities

• Analyze and improve operational business processes across restaurant operations.
• Develop standardized workflows and operating procedures.
• Lead process improvement projects that enhance efficiency and operational consistency.
• Manage restaurant systems supporting inventory and store operations.
• Coordinate system enhancements and implementation projects.
• Work closely with Operations, Finance, IT, Supply Chain, and Commissary teams.
• Develop business process documentation and user guides.
• Ensure compliance with operational standards and inventory controls.
• Support training and change management initiatives.

Skills

Process improvement

Inventory management

Change management

Leadership

Cross-functional collaboration

Education

Bachelor's in Industrial Engineering

Job description

Create Synergies Inc. seeks a Business Process Manager to optimize operations across our fast food and restaurant chain. You will streamline workflows, enhance inventory controls, and drive system implementations to improve efficiency at multiple stores.

Reporting to Operations, you will lead cross-functional projects, standardize procedures, and develop user guides while ensuring compliance with corporate standards and change management initiatives.