Senior Reconciliation Specialist

Manulife Insurance Malaysia

Philippines

Hybrid

PHP 1,200,000 - 1,800,000

Full time

14 days+

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Benefits offered by this job

Career growth

Flexible environment and wellbeing

Global team

Job summary

Manulife Insurance Malaysia is seeking a Senior Reconciliation Specialist (L6) to manage daily cash and transaction reconciliations between internal books and custodians, provide opening balance adjustments, and report discrepancies to treasury.

The role also involves reviewing daily cash balances, signing off reconciliations, coordinating with operations and external parties, and supporting junior colleagues while ensuring SOX compliance and timely delivery.

Qualifications

Bachelor’s degree in Investment/Finance or accounting with 5+ years in reconciliation in a banking or securities environment.
Strong knowledge of securities, FX and alternative investments.
Investments accounting knowledge is an advantage.
CISI designation or equivalent is a plus.
Proficient in Microsoft Office; familiarity with back-office systems (SimCorp, Bloomberg, DUCO, Aladdin).
Experience with PowerBI, PowerApps, automation tools (VBA, robotics) or ML is an advantage.

Responsibilities

Efficient reconciliation and review of Manulife Investment Management portfolios and investigative support to related units and Portfolio Managers.
Timely, accurate comparison of security positions, cash balances and cash transactions with custodians.
Establish and maintain relationships with stakeholders including internal and external parties.
Administer portfolio activity: reconcile holdings, cash balances, and cash transactions across portfolios.

Skills

Securities knowledge

Foreign exchange

Investments accounting

PowerBI

PowerApps

Automation tools

Machine learning

Microsoft Office

Education

Bachelor’s degree in Investment/Finance or accounting

CISI designation or equivalent

Tools

SimCorp Dimension

Bloomberg

DUCO

Aladdin

Custodian reporting systems

Job description

The Senior Reconciliation Specialist (L6) performs as a reconciler and a reviewer/solver. As a reconciler, he/she is responsible for the daily cash and transactions reconciliations between internal books and the custodian, providing treasury with opening balance adjustments, and completing daily holdings reconciliations between the internal and external records. They also provide daily reporting of discrepancies to securities accounting and treasury. As a back-up reviewer/solver, he/she is responsible in reviewing the daily cash balances and transactions and provide sign off for completion of recon. He/She is also expected to communicate findings to reconciler and ensure timely completion of action based on findings.

Position Responsibilities

Efficient reconciliation and review of Manulife Investment Management portfolios and provision of investigative support to related business units and Portfolio Managers.
Timely and accurate comparison of security position, cash balance and cash transaction with custodians.
Establish and maintain cordial relationships with various stakeholders including internal and external parties.
Administration of the assigned investment portfolio activity including: Reconciliation of securities holdings, cash balances and cash transactions across all portfolios.
Initial investigation and coordinate resolution with the different operations team and external parties.
Review of reconciliation exceptions of the cash balance, cash transactions and holdings for all portfolios.
Continuously work with other departments within Investment Division to ensure all outstanding items are resolved in a timely manner.
Daily and monthly reconciliations filing with proper backup documentation.
Sign off all daily reconciliations to meet deadlines stipulated in Service Level Agreement.
Work within existing procedures and processes ensuring clear and concise documentation is created and maintained as such procedures and processes evolve over time.
Provide training support to junior colleagues and new joiners.
Actively prepare MIs, lead and participate on business governance calls.
Recommend and initiate process improvements and improved controls / service.
Aid in the successful delivery of compliance, audit, and regulatory facilitated requirements.
Lead or participate in projects such as system transitions (UAT), process transformations etc.
Remain updated with relevant industry development and market-specific best practices.
Act as back-up Team Leaders/Manager as required, participate in a regular program of industry-specific training and interdepartmental cross-trainning to ensure continuity of service.
Remain familiar with relevant securities industry developments specifically those impacting the activities of assigned portfolios and/or internal clients and custodial service provider.
Exercise initiative to assist department management in review and analysis of established procedures and processes, making recommendations to ensure that efficient and flexible service is provided to clients at all times.
Provide assistance to other team members and management team when required.
Adhere to and reinforce established SOX documentation.
Participate in inter-department cross training to ensure continuity of service.
Additional duties as assigned.

Required Qualifications

Bachelor’s Degree related to Investment and Finance, Accounting, and similar fields with minimum 5 years work experience in reconciliation in a banking or securities administration environment.
Strong knowledge of securities instruments, foreign exchange and other alternative investment.
Investments accounting knowledge is an advantage.
CISI designation or any equivalent is a plus.
Computer literate with proficiency in Microsoft Office applications.
Knowledge of back-office accounting systems such as SimCorp Dimaension, Bloomberg, DUCO, Aladdin and custodian reporting systems is an advantage.
Experience with PowerBI, PowerApps, automation tools (VBA, robotics), or machine learning is an advantage.

Preferred Competencies

Keen attention to details and with a strong analytical ability.
Capability to resolve complex problems and takes perspective on existing solutions.
Critical thinking and excellent problem-solving skills.
High level of accuracy and attention to details.
Ability to react quickly and meet tight deadlines maintaining accuracy and thoroughness.
Excellent English skills, both oral and written, with strong comprehension skills to effectively communicate with internal and external parties.
Demonstrate initiative and team player.
Ability to adapt to changes, and set priorities.

Benefits

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

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