Senior Quality Engineer: Customer Liaison & JIT Excellence

Adient; Luciente 1; On-site; PHP 4,972,000 - 6,392,000; Full time

Job summary

Adient is a global leader in automotive seating, seeking a Sr Quality Engineer – Customer Liaison to drive quality across JIT and Trim interfaces. You will engage with OEMs and Tier 1 partners, support problem solving, and ensure action follow-through at JIT plants.

Responsibilities include coordinating quality activities, evaluating KPIs, and applying established tools such as VDA 6.3 and 8D. Travel up to 70% is required; the role is based at the Barcelona manufacturing footprint.

Qualifications

• Technical education (Bachelor’s degree or equivalent technical qualification).
• Proven professional experience in quality management within automotive industry.
• Experience in customer quality management and direct communication with OEMs and Tier 1 customers.
• Strong analytical and problem-solving skills with a structured approach to root cause analysis.
• Good knowledge of automotive quality management tools and methodologies, e.g. VDA 6.3, 8D, FMEA, Poka-Yoke, Ishikawa, 5 Why.
• Fluent English (written and spoken); German is an advantage.
• High willingness to travel (approximately 70%).

Responsibilities

• Interface between customer JIT and Trim production plant
• JIT onside problem analyzes and close feedback to Trim plant
• Verification of improvement action at JIT plants
• Coordination of sorting activities at JIT plants
• Supporting local Trim resident engineers with technical knowledge, organization firewall set up and feedback loops
• Boundary book set up between OEM, JIT and Trim plant
• KPIs: customer satisfaction JIT, IRPPM, ICPPM, Firewall head count JIT
• Firewall audits at JIT – incl. following up on improvement action plan
• Inspector Gauge R&R evaluation and inspector training

Skills

Analytical thinking

Problem solving

Fluent English

German knowledge

OEM communication

Education

Bachelor’s degree or equivalent technical qualification

Job description

Adient is a global leader in automotive seating, seeking a Sr Quality Engineer – Customer Liaison to drive quality across JIT and Trim interfaces. You will engage with OEMs and Tier 1 partners, support problem solving, and ensure action follow-through at JIT plants.

Responsibilities include coordinating quality activities, evaluating KPIs, and applying established tools such as VDA 6.3 and 8D. Travel up to 70% is required; the role is based at the Barcelona manufacturing footprint.