Senior Program Assurance: QA, Audits & Compliance

MicroSourcing International

Manila

On-site

PHP 700,000 - 1,100,000

Full time

2 days ago

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Benefits offered by this job

Healthcare on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Company events

Job summary

MicroSourcing International is seeking a Program Assurance Officer to oversee site programs across repairs, maintenance, merchandising, and POS. The role requires strong QA/compliance background, advanced Excel skills, and robust stakeholder communication across Australian and Philippine teams.

You will monitor program metrics, facilitate audits, and coordinate with vendors to ensure quality standards and timely closures.

Qualifications

5+ years of professional experience in QA or compliance.
Bachelor’s degree in Business or related field.
Advanced Excel and analytics skills for audit data reports.
Strong verbal and written communication for stakeholder engagement across teams.

Responsibilities

Monitor and control site programs across repairs, maintenance, merchandising, and POS.
Facilitate and schedule audits with rigorous documentation and data integrity.
Coordinate with internal departments and vendors to track actions and maintain quality standards.
Conduct root-cause analysis on recurring failures and maintain a knowledge base of best practices.
Review and report on schedule, cost, scope, and quality metrics for timely closure of programs.
Elevate delays/issues to stakeholders to identify mitigation owners.