Senior Product Manager — Ride Experience & Lifecycle

Snapp!; General Trias; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Snapp! is looking for a Senior Product Manager for Ride Experience to own the ride lifecycle roadmap and to lead cross-functional teams across engineering, data, and operations.

You will define a strategy to reduce cancellations, improve tracking, and enhance passenger and driver satisfaction throughout the ride from acceptance to completion. You will guide discovery, set measurable goals, and translate insights into actionable requirements while balancing customer needs with marketplace

Qualifications

• 4+ years of product management experience
• Senior product management experience with ownership of a strategically important product domain
• Strong experience in product strategy, roadmap development, and prioritization
• Excellent written and verbal English communication; experience with AI tools in product work

Responsibilities

• Own and maintain the product strategy and roadmap for Ride Life Cycle, Ride Tracking, and Ride Presenter.
• Lead discovery and translate problems into clear product initiatives.
• Define goals and metrics to guide decisions with measurable outcomes.
• Collaborate with Engineering, Design, Data, Marketing, Operations, and Support to deliver scalable solutions.
• Monitor performance post-launch and drive continuous improvement.
• Develop a long-term vision to improve dependability, transparency, and intelligence of the ride experience.

Skills

Product management

Roadmap development

Cross-functional leadership

Analytical skills

Stakeholder communication

AI tools

Job description

Snapp! is looking for a Senior Product Manager for Ride Experience to own the ride lifecycle roadmap and to lead cross-functional teams across engineering, data, and operations.

You will define a strategy to reduce cancellations, improve tracking, and enhance passenger and driver satisfaction throughout the ride from acceptance to completion. You will guide discovery, set measurable goals, and translate insights into actionable requirements while balancing customer needs with marketplace