Product Manager Safety And Security

Snapp!; General Trias; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Snapp! is seeking a Product Manager for the Safety & Security team in the Philippines, focusing on authentication and ride safety.

You will work with product managers and cross-functional teams to address user needs, shaping solutions that enhance safety in every ride experience. You will analyze product data with SQL, explore AI-powered opportunities, and define requirements, acceptance criteria, and success metrics.

Qualifications

• Approximately 2 years of product management experience.
• Basic to intermediate SQL skills for data exploration.
• Experience using AI tools in product discovery or delivery.
• Strong written and verbal communication in English.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Support product discovery across authentication and ride safety problems.
• Help define product requirements, journeys, and success measures.
• Analyze product data using SQL to inform decisions.
• Integrate AI tools into discovery and delivery workflows.
• Identify AI-powered product solutions for authentication or ride safety.
• Build relationships with Engineering, Design, Data, Legal, Call Center, and Operations.
• Coordinate delivery progress, risks, and rollout readiness.
• Define and monitor results against success measures.
• Consider user trust, privacy, and operational impact throughout development.

Skills

Product discovery

Cross-functional teamwork

Data analysis

Communication in English

Problem solving

Stakeholder management

AI evaluation

Tools

SQL

AI tools

Job description

Job Description:

Product Manager for Snapp’s Safety & Security team, focusing on authentication and ride safety, ensuring alignment with product priorities and customer and business needs. Work with product managers and cross-functional teams across discovery, delivery, and ongoing improvement to support product solutions that address user needs and contribute to safer ride experiences.

• Support product discovery across authentication and ride safety problems, using user feedback, operational insights, product data, and research to identify needs, validate opportunities, and shape solutions.
• Help define product requirements, user journeys, acceptance criteria, and success measures, ensuring product improvements address validated user and business needs.
• Analyze product data using SQL to investigate issues, identify patterns, evaluate outcomes, and inform product decisions.
• Integrate AI tools into discovery and delivery workflows where they improve the quality or speed of product work, including research synthesis, solution exploration, product documentation, and analysis.
• Identify and contribute to AI-powered product solutions where they address validated needs in authentication or ride safety.
• Build strong working relationships with Engineering, Design, Data, Legal, Call Center, Operations, and other relevant stakeholders to align priorities and support effective product delivery.
• Coordinate delivery progress, identify dependencies and risks, and support rollout readiness, product launches, and post-launch reviews.
• Define and monitor results against agreed success measures, using qualitative and quantitative evidence to evaluate performance and recommend follow-up improvements.
• Approach safety- and authentication-related topics thoughtfully, considering user trust, privacy, and operational impact throughout the product development process.

• Approximately 2 years of product management experience or relevant product experience, with exposure to product discovery, delivery, and ongoing improvement.
• Basic to intermediate SQL skills, with experience using queries to explore product data, investigate issues, and support product decisions.
• Practical experience using AI tools in product discovery or delivery, with sound judgment in evaluating and validating AI-generated outputs.
• Strong analytical and problem-solving skills, with the ability to investigate customer and operational problems and identify opportunities for improvement.
• Strong written and verbal communication skills, including the ability to document product requirements in English, communicate findings clearly, and effectively explain product decisions.
• Ability to collaborate with cross-functional teams and coordinate tasks across discovery, delivery, and measurement.
• Strong interest in authentication, trust, and safety, or improving ride-experience safety.