Senior POLO Associate

Hammerjack Pty Ltd; Philippines; On-site; PHP 670,000 - 1,116,000; Full time

Job summary

Johnson & Johnson in Taguig, Philippines seeks a detail-oriented Senior POLO Associate to manage the PO process and lifecycle across key stakeholders. You will coordinate requisitions, routing, approvals, invoicing, and payments, ensuring accuracy and timely delivery.

A strong customer-focused approach and collaboration with internal teams are essential. The role requires 3–4 years in business processes, a Bachelor's in a related field, and English fluency.

Qualifications

• Bachelor's Degree in Business Administration, Finance, or Supply Chain Management or related field.
• 3-4 years of experience in business process/operations.
• Fluent in English (written & spoken).
• Experience with purchasing systems (e.g., Ariba) is a plus.

Responsibilities

• Manage end-to-end PO lifecycle including requisition creation, routing and approval, invoicing, and payments support.
• Coordinate with stakeholders to ensure high-quality service delivery and SLA adherence.
• Provide guidance on contract creation, due diligence, and PO lifecycle activities.

Skills

Attention to detail

Communication skills

Multi-tasking

English fluency

Education

Bachelor's Degree in Business Administration, Finance, or Supply Chain Management

Tools

Ariba

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

Job Function

Procurement

Job Sub Function

Contract & Processing Services

Job Category

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description

A detail-oriented Senior POLO Associate will manage the purchase order process and related tasks associated with the PO lifecycle, on behalf of and in partnership with key sector stakeholders. The ideal candidate will be responsible for coordinating PO lifecycle activities including purchase requisition creation, routing and approval; invoicing and payments support, ensuring that PRs/POs are processed efficiently and accurately. This role requires a high degree of customer care, maintaining effective communication with internal stakeholders and suppliers.

Major Tasks/Responsibilities

• 40% Conducts the day-to-day operations of POLO responsibilities; end-to-end PO lifecycle management, Accounts Payable, procurement operations and cross-functional capabilities involvement (where required), ensuring service delivery based upon the agreed SLAs, while ensuring policy and legal compliance.
• 40% Prioritize stakeholder management and customer service. Engage directly with stakeholders on a routine basis with a focus on high quality service delivery, to ensure transparency on all elements of PR/PO lifecycle management; confirm PR/PO details, conduct all PO lifecycle tasks, and resolve any discrepancies.
• 20% Provide guidance and direction to internal stakeholders on contract creation, HCC needs, due diligence requests, etc. part of activities which need to be completed prior or during the PO lifecycle management.

Other Duties

• Resolve issues related to purchase orders, such as discrepancies in pricing or services / materials delays.
• Support development and implementation of automation and AI (Artificial Intelligence) initiatives within assigned area of responsibility.
• Ensure compliance with company policies, regulatory requirements, and best practices in procurement.

Required Minimum Education

Bachelor's Degree in Business Administration, Finance, Supply Chain Management, or a related field is preferred.

Required Years Of Related Experience

3-4 years previous business process / business operations experience

Required Knowledge, Skills And Abilities

• Strong attention to detail, organizational and time management skills.
• Good communication and interpersonal skills to effectively collaborate with suppliers and internal customers with an emphasis on the customer experience.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment, while ensuring high-quality results / positive outcomes.
• Prior experience in purchasing systems (i.e. Ariba or equivalent) is a plus.
• Fluency in English (written & oral) is required.

Preferred Qualifications

Preferred Minimum Education: Bachelor's Degree

Preferred Area of Study: Business Administration, Finance, Supply Chain Management, or a related field is preferred.

Preferred Knowledge, Skills And Abilities

Good understanding of Accounts Payable, Payments or Sourcing and Contracting processes and Source-to-settle operations at a high level is preferred. Proficiency in English (written and oral) and one other language for the respective region supported, may be preferred.

Key Working Relationships

• INTERNAL: Business stakeholders/customers; Enabling J&J functions (Finance, HR, Procurement, Compliance, Legal, HCC)
• EXTERNAL: Suppliers

Preferred Skills:

Business Behavior, Business Data Analysis, Business Process Management (BPM), Business Savvy, Category Management Strategy, Commodity Risk Management, Compliance Management, Contract Management, Critical Thinking, Data Analysis, Innovation, Negotiation, Office Administration, Problem Solving, Process Oriented, Project Management, Report Writing, RFx Management, Risk Management, Supplier Collaboration, Vendor Selection