Senior Pharmacovigilance Coordinator, Case Processing

PPG PH ProPharma Medical Information Philippines Inc; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

ProPharma is seeking a Medical Information/Pharmacovigilance support professional to manage client communications, perform initial data entry into safety databases, and assist with literature-related tasks. The role emphasizes accuracy, regulatory awareness and collaborative teamwork.

The ideal candidate holds a Life Science, Pharmacy, or Nursing degree and has at least one year of related experience, with strong communication and organizational skills to thrive in a hybrid work setting.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational ability with attention to detail.
• Ability to work independently and within a cross-functional team.

Responsibilities

• Manage assigned mailboxes and triage client communications.
• Enter data into safety databases and support regulatory activities.
• Facilitate literature-related activities and initial triage of authority databases.
• Assist in ensuring daily/weekly deliverables and project timelines.

Skills

Verbal and written communication

Interpersonal communication

Organizational skills

Independent and team collaboration

Education

Bachelor's degree in Life Science/Pharmacy/Nursing

Job description

ProPharma

For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

Essential Functions

• Manage assigned mailboxes, including inbox triage of client communication, inbound reports, and internal case processing communications.
• Perform Duplicate searches and complete initial book-in as required.
• Screen and redact the source documents for PHI as per company procedures.
• Facilitate literature related activities as needed.
• Initial triage of regulatory authority database searches.
• Send draft reports to clients for review as needed.
• Enter basic data into safety database as required such as identifiable patient, report, suspect drug, and adverse event.
• As applicable perform full data entry into safety databased with proper experience and training.
• Help oversee team workload and client deliverables to make sure that daily/weekly goals are hit by the collective intake team as needed.
• Other duties as assigned.

Necessary Skills and Abilities

• Strong verbal, written and interpersonal communication skills.
• Proficient computer knowledge and computer keyboarding skills.
• Strong organization and prioritization skills, with strong attention to detail.
• Ability to work independently and within an interdisciplinary a team.

Educational Requirements

• Bachelor's Degree in Life Science, Pharmacy, or Nursing.

Experience Requirements

• Required: one year of related work experience.
• Preferred: one year of industry experience.

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.

Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.