Senior Ops Leader: Scale Ops & Drive Efficiency

TASQ Staffing Solutions; Taguig; Hybrid; PHP 892,800 - 1,116,000; Full time

Benefits offered by this job

Retirement Benefit

Annual Appraisal

Annual Performance Bonus

HMO up to 3 dependents

Free parking & shuttle service

Job summary

A staffing solutions company is seeking an experienced Operations Manager to oversee daily operations and ensure the achievement of KPIs in Taguig, Philippines. The ideal candidate must hold a bachelor's or master's degree and have at least 15 years of experience, particularly in handling healthcare insurance accounts. This hybrid role requires strong leadership skills, risk management capabilities, and a strategic mindset for long-term planning. The position offers various benefits including retirement plans and performance bonuses.

Qualifications

• Minimum of 15 years of professional experience, preferably with international organizations having global in-house delivery.
• Experience in handling healthcare insurance accounts in GCC is a must.
• Proven experience in Operations Management.

Responsibilities

• Take charge of daily operations across diverse business lines.
• Drive consistent achievement of KPIs with a strong emphasis on service levels.
• Play a key role in shaping long-term strategies.
• Proactively monitor risks and ensure legal compliance.
• Inspire and nurture teams to enhance capabilities.
• Lead the charge in analyzing systems for process improvements.

Skills

Operations Management

Healthcare Insurance Account Handling

Business Analysis

Risk Management

Talent Development

Education

Bachelor's or master's degree

Job description

A staffing solutions company is seeking an experienced Operations Manager to oversee daily operations and ensure the achievement of KPIs in Taguig, Philippines. The ideal candidate must hold a bachelor's or master's degree and have at least 15 years of experience, particularly in handling healthcare insurance accounts. This hybrid role requires strong leadership skills, risk management capabilities, and a strategic mindset for long-term planning. The position offers various benefits including retirement plans and performance bonuses.