Senior Operations & Systems Lead — Process & Automation

HRTX; Pasay; On-site; PHP 2,000,000 - 3,500,000; Full time

Job summary

A leading company in technology solutions based in Pasay is seeking a Business Processes & Systems Lead to optimize workflows and enhance operational efficiency. In this role, you will oversee process improvement, ensure system integrity, and collaborate with IT and business teams. The ideal candidate possesses a Bachelor's degree in IT or Business and has over 7 years of experience in relevant fields. This position offers a strategic leadership role at the AVP-Director level.

Qualifications

• Minimum 7 years of experience in process management, systems optimization, or IT operations.
• Proven experience leading cross-functional teams.

Responsibilities

• Oversee process improvement, workflow automation, and system integration.
• Ensure data integrity, compliance, and scalability of systems.
• Identify opportunities for technology-enabled efficiency gains.
• Collaborate with IT and business teams to align technology with operational needs.

Skills

Process improvement

Workflow automation

Systems integration

Cross-functional leadership

Education

Bachelor's degree in IT, Business, or related field

Job description

Business Processes & Systems Lead

Location: Pasay (Head Office)
Schedule: Monday to Friday, Day Shift (Morning)
Level: (AVP – Director Level)

Role Overview:

Lead process and systems management initiatives, optimizing workflows, integrating systems, and driving operational efficiency.

Key Responsibilities:

• Oversee process improvement, workflow automation, and system integration.
• Ensure data integrity, compliance, and scalability of systems.
• Identify opportunities for technology-enabled efficiency gains.
• Collaborate with IT and business teams to align technology with operational needs.

Qualifications:

• Bachelor's degree in IT, Business, or related field.
• 7+ years of experience in process management, systems optimization, or IT operations.
• Proven experience leading cross-functional teams.