Senior Operations & Process Excellence Manager

DXC Technology; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

DXC Technology is seeking an experienced Process Manager to lead day-to-day business process transactions and teams in Metro Manila. The role emphasizes efficiency, quality, and compliance across operations.

You will collaborate with senior management to shape process strategies, monitor key metrics, drive improvements, and contribute to budgeting and resource allocation while ensuring high standards for performance reporting.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 7+ years of experience overall, with at least 3 years in a similar role.
• Proven experience in business process transactions and optimization.
• Strong learner with current knowledge of industry trends and technology.

Responsibilities

• Manage day-to-day business process transactions and teams efficiently.
• Implement process improvements to boost productivity and quality.
• Provide guidance to a team of senior analysts and analysts.
• Collaborate with senior management to execute process strategies.
• Monitor performance metrics and data-driven decisions.
• Contribute to budgets and resource allocation.
• Prepare and present performance reports to senior management.
• Ensure team meets quality and compliance standards.

Skills

Process management

Process optimization

Data-driven decisions

Continuous learner

Education

Bachelor's degree

Advanced degree preferred

Job description

DXC Technology is seeking an experienced Process Manager to lead day-to-day business process transactions and teams in Metro Manila. The role emphasizes efficiency, quality, and compliance across operations.

You will collaborate with senior management to shape process strategies, monitor key metrics, drive improvements, and contribute to budgeting and resource allocation while ensuring high standards for performance reporting.