Senior Operations Administrator (with Marketing)

BruntWork; Philippines; Remote; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Health Insurance Coverage for eligible

Permanent Work From Home

Immediate Hiring

Job summary

BruntWork is seeking a Senior Operations Administrator to streamline day-to-day operations, manage field service systems, and coordinate digital marketing efforts. You will own administrative tasks, drive process improvements, and maintain the company’s online presence to support growth and efficiency.

Responsibilities include overseeing invoicing, data quality, reporting, and website/social media updates, while acting as a reliable operational partner to technicians and teams.

Qualifications

• Significant experience in operations administration or a similar role supporting a trade/field/technical business.
• Strong working knowledge of AroFlo or comparable job management systems.
• Experience with invoicing, job administration, documentation, and operational reporting.
• Experience preparing and interpreting operational reports and improving data quality.
• Familiarity with website management and digital marketing basics is desirable.

Responsibilities

• Handle daily administrative tasks, invoicing, paperwork, job records and follow-ups within approved limits.
• Review AroFlo usage, improve data capture, and create actionable dashboards on invoicing, job status and technician productivity.
• Identify bottlenecks and inefficiencies; implement practical improvements with measurable outcomes.
• Maintain the company website and online profiles (Google/Biz Profile, Facebook/LinkedIn) to boost local visibility.
• Provide proactive business support and ownership, escalating issues with clear rationale and progress updates.

Skills

Operations administration

AroFlo knowledge

Invoicing

Operational reporting

Website/content management

Tools

AroFlo

Job description

Our client is seeking a Senior Operations Administrator to support day-to-day business operations, streamline workflows, manage field service systems, and coordinate digital marketing efforts. In this role, you will act as a reliable operational partner, taking ownership of administrative tasks, driving process improvements, and maintaining the company's online presence to support business growth and operational efficiency.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM AEST (40 work hours per week)

Responsibilities

• Administrative & Financial Operations: Handle day-to-day administration, invoicing, paperwork, job records, and follow-ups accurately within approved limits, while establishing repeatable processes for technicians.
• AroFlo Systems & Reporting: Review system usage to improve data capture, job workflows, team adoption, and actionable reporting dashboards tracking invoicing, job status, technician productivity, and business metrics.
• Workflow & Process Efficiency: Assess operations to eliminate bottlenecks, duplicated tasks, and manual approvals; develop practical checklists; and independently implement, measure, and refine process improvements.
• Marketing & Online Presence: Maintain the website, Google Ads, Google Business Profile, and social media (Facebook/LinkedIn) with updated projects and content to boost local visibility and drive inquiries.
• Business Support & Operations Ownership: Serve as a proactive partner by independently making routine decisions, recommending solutions with clear rationale, escalating issues appropriately, and providing concise progress updates.

Requirements

• Significant experience in operations administration, business support, or a similar role supporting a trade services, field services, or technical business.
• Strong working knowledge of AroFlo or comparable job management systems used by trade and service businesses.
• Experience with invoicing, job administration, documentation, and operational reporting.
• Experience preparing and interpreting operational reports and improving data quality.
• Demonstrated ability to review workflows, identify inefficiencies, and implement practical improvements.
• Working knowledge of website content management, social media management, and Google Business Profile.
• Familiarity with Google Ads and digital marketing performance metrics is highly desirable.
• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

*Pay can be received in USD if you have a USD account.