Senior Administrator

Net Fusion Technology Philippines, Inc.; Metro Manila; Remote; PHP 279,000 - 391,000; Full time

Benefits offered by this job

13th month pay

Health card/HMO

Job summary

Net Fusion Technology Philippines, Inc. is seeking a Senior Administrator to coordinate client portals, timesheets and documentation to keep service operations running smoothly.

You will be the go-to person for job coordination, portal management and timely reporting to technicians, clients and managers. The role supports a Sydney-based client in the HVAC/R sector, with a focus on accuracy, security of sensitive information and effective remote collaboration across time zones.

Qualifications

• Strong admin, data-entry and record-keeping skills.
• 3+ years of admin experience (service or trades industry experience is a plus).
• Understanding of the service workflow from job creation to invoicing and closure (SIMPRO experience is a big plus).
• Clear, confident written and verbal communication.
• The ability to juggle priorities and work independently.
• A sharp eye for detail and sound judgement with sensitive information.
• Basic skills using AI tools for everyday tasks like drafting and summarising, while checking the results.
• Proven reliability working remotely, including across time zones.

Responsibilities

• Keep job, client and operational records accurate across systems and client portals.
• Coordinate admin workflows so work is delivered on time.
• Track timesheets, service documents, job stages and outstanding actions.
• Manage client portal requirements and due dates.
• Prepare clear, accurate reports for team and clients.
• Support colleagues and lead by example.

Skills

Data entry

Record-keeping

Admin management

Written & verbal communication

Prioritization

Detail-oriented

Remote work

AI drafting

Tools

SIMPRO

AI tools

Job description

Job Highlights

• Better lifestyle opportunities!

• Excellent pay and bonus scheme (conditions apply)

• Work with top Australian Companies and develop your skills!

About the role
We’re looking for an organised, detail-focused Senior Administrator to keep our client service operations running smoothly. You’ll be the go-to person who coordinates jobs, client portals, documentation and timesheets, so technicians, clients and managers always have the information they need to get the job done.

About the client
Our client is a leading Sydney-based HVAC/R specialist with over 15 years of industry experience. Their team delivers complete heating, ventilation, air conditioning and refrigeration solutions for airports, data centres, hospitals, schools, hotels and high-end residential projects across Sydney and NSW. They’re known for being dependable, flexible and customer-focused, and they value teamwork, respect, integrity and safety.

Key responsibilities

• Keep job, client and operational records accurate across systems and client portals

• Coordinate admin workflows so work is delivered on time

• Track timesheets, service documents, job stages and outstanding actions

• Manage client portal requirements and due dates

• Prepare clear, accurate reports for team and clients

• Support colleagues and lead by example

Qualification and Required Skills:

• Strong admin, data-entry and record-keeping skills

• 3+ years of admin experience (service or trades industry experience is a plus)

• A good understanding of the service workflow, from job creation through to invoicing and closure (SIMPRO experience is a big plus)

• Clear, confident written and verbal communication

• The ability to juggle priorities and work independently

• A sharp eye for detail and sound judgement with sensitive information

• Basic skills using AI tools for everyday tasks like drafting and summarising, while checking the results

• Proven reliability working remotely, including across time zones

Remote work expectations:

• Be contactable during agreed hours and respond to requests promptly

• Have a reliable home-office setup and let us know quickly about any tech issues

• Handle company and client information securely

• Raise urgent or sensitive matters straight away

What can we offer you for all your hard work?

• Opportunity to build your skills and grow with the company

• 13th month pay

• Health card/HMO