Senior Network & Cloud Infra Engineer, NFVI/CNIS

Ericsson AB; Philippines; On-site; PHP 1,800,000 - 2,800,000; Full time

Job summary

Ericsson is seeking a seasoned Customer Network Support Engineer to operate and support Ericsson NFVI and CNIS platforms across production, pre-production, and lab environments. You will ensure high availability, performance, and resiliency for 5G, IMS, and other VNF/CNF workloads.

The role involves troubleshooting complex incidents, guiding deployments and upgrades, and developing automation using Python, Bash, Ansible, and Terraform while collaborating with cross-functional teams globally.

Qualifications

• Bachelor’s or Master’s degree in computer science, telecommunications, engineering, or equivalent practical experience.
• 10+ years of hands-on experience in cloud infrastructure and network operations, preferably in telecommunications or large-scale distributed environments.
• Strong experience with Ericsson NFVI and CNIS deployments in production environments.
• Proven experience with data center fabrics, production Kubernetes/CEE clusters hosting CNFs, and storage platforms supporting telco workloads.
• Demonstrated ability to lead complex technical incidents and deliver root cause analysis and remediation.

Responsibilities

• Operate, troubleshoot, and optimize Ericsson NFVI, CNIS, CEE, Kubernetes, SDN/SDI, networking, and storage platforms.
• Lead complex incidents from triage through root cause analysis, permanent remediation, and post-incident reviews.
• Contribute to HLD/LLD, deployments, upgrades, expansions, migrations, and infrastructure changes in line with Ericsson and customer processes.
• Develop automation and infrastructure-as-code using Python, Bash, Ansible, and/or Terraform.
• Maintain monitoring, logging, alerting, telemetry, runbooks, topologies, and operational documentation.

Skills

Analytical skills

Problem solving

Communication

Collaboration

Ownership

Prometheus

Grafana

ELK

Education

Bachelor’s or Master’s in CS/Engineering

Tools

Prometheus

Grafana

ELK

Job description

Ericsson is seeking a seasoned Customer Network Support Engineer to operate and support Ericsson NFVI and CNIS platforms across production, pre-production, and lab environments. You will ensure high availability, performance, and resiliency for 5G, IMS, and other VNF/CNF workloads.

The role involves troubleshooting complex incidents, guiding deployments and upgrades, and developing automation using Python, Bash, Ansible, and Terraform while collaborating with cross-functional teams globally.