Senior MIS Analyst

Ubiquity; Bacolod; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Career development programs

People-first culture

Relocation support to Iloilo

Job summary

Ubiquity in Bacolod is seeking a Senior MIS Analyst to drive data-driven decisions by owning data pipelines, dashboards, and automated reporting. The role focuses on improving turnaround times and delivering actionable insights to senior leadership.

The ideal candidate combines strong technical skills with business acumen, excels at communication, and leads process improvements across cross-functional teams.

Qualifications

• 3–5 years of experience in data analysis, business intelligence, or process automation.

Responsibilities

• Identify opportunities to streamline processes and automate reporting to reduce cycle time and defects.
• Translate data into predictive/diagnostic analytics to uncover root causes of trends and inform decisions.
• Develop and maintain dashboards using Power BI, Looker, Tableau, or Qlik for actionable insights.
• Ensure data quality and reconciliation across multiple sources and systems.

Skills

Data analysis

Business intelligence

Process automation

Communication

Project leadership

Education

Bachelor's degree in Business/Information Systems/CS/Data Science

Tools

SQL

Excel

Google Sheets

Power BI

Looker

Tableau

Qlik

Job description

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy-it's the foundation of who we are and what we do. As a Senior MIS Analyst, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

The Senior MIS Analyst acts as a Subject Matter Expert (SME) who manages organizational data pipelines while driving advanced analytics and continuous process improvement. Building upon foundational data collection and reporting tasks, this role focuses on identifying operational inefficiencies, eliminating waste, and automating manual reporting to optimize turnaround times.
The Senior Analyst translates raw data into strategic models, bridging technical operations and senior leadership by delivering standardized reports, trend analyses, and performance insights.

What You’ll Do:

Process Improvement & Automation (SME Focus)

• Proactively identify opportunities to streamline processes, eliminate manual data entry, and reduce operational waste.
• Automate repetitive reporting processes utilizing scripts (e.g., SQL, VBA) or workflow tools (e.g., Google App Script, Power Automate) to reduce cycle time and defects.
• Develop standardized templates, centralized data pipelines, and highly optimized reporting procedures.

Advanced Analytics & Insights

• Transition basic reporting into predictive and diagnostic analytics to find root causes for business trends.
• Support ad hoc requests from stakeholders by providing complex analytical insights.
• Present data narratives that drive data literacy across operational leadership.

Data Collection & Dashboard Development

• Collect data from diverse departments, CMS platforms, and databases, ensuring completeness and consistency.
• Develop and maintain sophisticated dashboards using Power BI, Tableau, or Qlik to deliver actionable insights.
• Consolidate data from multiple sources into standardized daily, weekly, and monthly reports.

Data Quality & Reconciliation

• Validate complex datasets, investigate discrepancies, and reconcile reports between disparate systems.
• Identify errors systematically and coordinate with relevant departments for upstream corrections.
• Maintain comprehensive documentation to ensure a consistent, efficient reporting process.

What We’re Looking For:

External Qualifications:

• Experience: 3-5 years of experience in data analysis, business intelligence, or process automation.
• Proven experience extracting data from CMS and optimizing manual reporting to reduce cycle time and defects.
• Advanced proficiency in Excel, SQL, Google Sheets, and deep understanding of call center statistics.
• Utilization of data discovery and visualization tools like Google Looker (preferred), Microsoft Power BI (preferred), Qlik, or Tableau.
• Demonstrated capability in process improvement methodologies (e.g., Lean principles, workflow mapping) to eliminate waste.
• High-functioning communication skills (verbal and written) with the ability to interface with senior leadership.

Qualifications Education:

• Bachelor's degree in Business, Information Systems, Computer Science, Data Science, or a related field.

Other Preferred Requirements:

• Self-motivator capable of leading projects and working with minimal supervision.
• Meticulous attention to detail and proactive problem-solving mindset.
• Creative and innovative thinking with a focus on scaling automated business processes.
• Willing to relocate in Iloilo

Why Join Us?

Head: Access to career development programs that help you grow professionally and personally.

Heart: Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.