Company Description
Zero Motorcycles Inc. is the global leader in electric motorcycles and powertrains, delivering high-performance vehicles that are low maintenance, efficient, quick off the line, and engaging to ride. The company blends the core attributes of traditional motorcycles with advanced electric technology to create a distinctive riding experience. Founded in 2006 in Scotts Valley, California, Zero draws on Silicon Valley innovation and deep motorcycle expertise. Its products are designed for riders who value intelligent engineering, sustainability, and cutting-edge performance.
About the Role:
Zero Motorcycles is looking for a Senior Master Data Specialist to ensure accuracy, completeness, governance, and timely maintenance of enterprise master data supporting Engineering, Supply Chain, Manufacturing, Quality, Service, and Finance. This role is a senior individual contributor and subject-matter expert for master data processes in SAP S/4HANA, with accountability for complex data creation and change activities, data quality controls, issue resolution, and continuous improvement. The ideal candidate brings deep manufacturing master data experience, strong cross-functional judgment, and a disciplined approach to resolving data issues at the root cause.
Key Responsibilities
Master Data Ownership & Accountability
- Own the end-to-end creation, extension, maintenance, and governance of material, product, BOM, vendor, customer, and related manufacturing master data in SAP S/4HANA
- Serve as the senior subject-matter expert for master data standards, workflows, dependencies, and downstream business impacts
- Ensure assigned requests are completed accurately, completely, and within agreed service levels
- Proactively communicate status, risks, data gaps, and decisions to requestors and cross-functional stakeholders
- Define data ownership and train data owners on requirements, templates, and standards
- Track and report master data progress to ensure on-time completion for launches and changes
- Crosstrain a backup to ensure continuity
SAP S/4HANA Master Data Management
- Create and maintain material master records, plant and storage-location views, units of measure, classifications, status controls, procurement and planning parameters, costing inputs, and other required SAP S/4HANA attributes
- Create, update, and validate bills of material, production-relevant structures, effectivity, revision levels, and related change-controlled data
- Configure and maintain SAP Variant Configuration (LO-VC) or the applicable SAP product configuration solution, including configurable materials, characteristics, object dependencies, and end-to-end configuration validation and testing
- Support formal engineering change management, including change-record handovers, impact assessments, BOM revisions, effectivity management, and EBOM-to-MBOM coordination
- Process complex bulk updates, data extensions, launches, phase-ins, phase-outs, and engineering changes using approved tools and controls
- Execute standard SAP mass-maintenance transactions and approved tools, preferably Precisely Winshuttle, including script execution, data validation, exception handling, and reconciliation
- Determine when standard SAP functionality is sufficient and when controlled automation or data-load solutions are required
- Validate source documentation and approvals before executing master data changes
- Execute master data changes in alignment with approved CRs, ensuring part, BOM, and drawing releases stay in sync
- Troubleshoot cross-module master data issues affecting Engineering, MM, PP, SD, QM, EWM, Finance, and other integrated processes
- Support data migration, cleansing, validation, testing, cutover, and stabilization activities for SAP S/4HANA deployments and enhancements
- Maintain clear audit trails and evidence in accordance with change control, quality, and internal-control requirements
Data Governance & Quality
- Apply enterprise naming conventions, data standards, ownership rules, and approval workflows consistently across master data domains
- Establish and enforce master data governance procedures, clear ownership, approval controls, auditability, and measurable data-quality KPIs and service-level metrics
- Perform data-quality checks for completeness, accuracy, consistency, uniqueness, and referential integrity
- Monitor data-quality metrics, aging, rework, and recurring defects; lead root cause analysis and corrective actions
- Identify duplicate, obsolete, or inconsistent records and coordinate controlled remediation with data owners
- Maintain procedures, work instructions, dictionaries, and governance documentation so requirements remain current and auditable
- Coach requestors and junior specialists on data standards, SAP S/4HANA requirements, and first-time-right execution
Cross-Functional Partnership
- Partners with Engineering, Supply Chain, Manufacturing, Quality, Service, Finance, IT, and program teams to translate business requirements into accurate master data
- Support new product introduction, engineering releases, pilot builds, product and sourcing changes, production launches, and plant readiness by ensuring master data is complete, accurate, and validated before key launch milestones
- Facilitate issue-resolution discussions, clarify ownership, and escalates blockers that threaten data quality or operational timelines
- Improve master data workflows, templates, controls, and reporting to reduce cycle time, errors, and manual rework
- Use Excel, Power BI, SAP reporting, or similar tools to analyze performance and provide actionable visibility
- Participate in system testing and enhancement design, including requirements definition, test-script execution, defect resolution, and user acceptance
- Share lessons learned and standardize effective practices across sites and functions
Qualifications:
- Bachelor's degree in engineering, Supply Chain, Operations, Information Systems, Business, or a related field
- 5+ years of directly relevant experience in a Senior Master Data Specialist, Master Data Analyst, Master Data Lead, or equivalent capacity within a manufacturing environment.
- Advanced hands-on experience with SAP S/4HANA master data, including material master and bills of material; working knowledge of integrated manufacturing and supply chain processes
- Hands-on experience with SAP Variant Configuration (LO-VC) or the applicable SAP product configuration solution, including configurable materials, characteristics, object dependencies, and end-to-end configuration validation and testing
- Experience supporting formal engineering change management, including change-record handovers, impact assessments, BOM revisions, effectivity management, and EBOM-to-MBOM coordination in an automotive or discrete manufacturing environment
- Hands-on experience with standard SAP mass-maintenance transactions and approved tools, preferably Precisely Winshuttle, including script execution, data validation, exception handling, and reconciliation
- Ability to determine when standard SAP functionality is sufficient versus when controlled automation or data-load solutions are required
- Experience supporting NPI, engineering releases, pilot builds, production launches, and plant readiness, ensuring master data is complete, accurate, and validated before key launch milestones
- Experience establishing and enforcing master data governance procedures, clear ownership, approval controls, auditability, and measurable data-quality KPIs and service-level metrics
- Strong understanding of product structures, part numbering, revisions, effectivity, engineering changes, planning parameters, procurement data, and manufacturing data dependencies
- Demonstrated ability to investigate complex data issues, perform root cause analysis, and implement sustainable corrective actions
- Advanced proficiency in Microsoft Excel; experience with Power BI, SAP reporting, data-load tools, or data-quality tools
- Excellent written and spoken English, with the ability to lead discussions and explain data impacts to global stakeholders
- Highly organized, detail-oriented, and capable of managing competing priorities with minimal supervision
Preferred:
- Required experience in automotive, power sports, or electric vehicle manufacturing.
- Experience with SAP Master Data Governance (MDG), workflow tools, migration cockpit, mass maintenance, or approved data-load solutions
- Experience supporting new product introduction, plant launches, ERP implementations, or global data harmonization
- Familiarity with PLM systems and integration between engineering and ERP master data
- Knowledge of ISO 9001, IATF 16949, or comparable manufacturing quality-system requirements
- Lean, Six Sigma, APICS, SAP, or data-governance certification