Senior Manager Marketing Operations

Riskonnect, Inc.; Pasig; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Riskonnect, Inc. in Metro Manila is seeking a Senior Marketing Operations Manager to own the MarTech stack and drive campaign execution.

You will manage HubSpot, ZoomInfo, and Cognism integrations with Salesforce, and govern lead data for accurate reporting. This role partners with demand gen, business development, and leadership to design segmentation, lead scoring, and triggered programs, while laying groundwork for AI-enabled optimization.

Qualifications

• 3–5 years in B2B marketing operations, SaaS or enterprise products.
• Advanced HubSpot administration with complex workflows and reporting.
• Strong Salesforce familiarity and data flow knowledge between systems.
• Experience with data/intent platforms (ZoomInfo, Cognism) preferred.
• Proven segmentation, lead scoring, and triggered/nurture programs.

Responsibilities

• Administer MarTech stack and implement reporting dashboards.
• Maintain data end-to-end: auditing, cleansing, deduping, enrichment.
• Ensure HubSpot-Salesforce integration and data integrity.
• Design and maintain triggered email programs and nurture workflows.
• Lead scoring development and alignment with sales.
• Coordinate offshore marketing operations team and cross-functional stakeholders.

Skills

HubSpot administration

Salesforce CRM

Data enrichment platforms

Lead scoring & segmentation

Campaign operations

Offshore team management

Tools

HubSpot

Salesforce

ZoomInfo

Cognism

Job description

Riskonnect , Inc . is the leading integrated risk management software solution provider that empowers organizations to anticipate, manage and respond in real-time to strategic and operational risks across the extended enterprise. Riskonnect is the only provider ranked in the leadership and visionary quadrants by world renowned industry analysts Gartner and Forrester. We employ more than 1,400 risk professionals in the Americas, EMEA and Asia Pacific and serve over 2,400 customers across 6 continents. The combination of innovative risk technology, a customer success mindset, and employee-first belief makes Riskonnect a sought-after place to work.

Reasonable Accommodations Statement

We'relooking for a Senior Marketing Operations Manager to be the technical and operational backbone of our marketing org. This is a hands-on role with twoprimary areas of focus:

• RuntheMarTechstack —you'rethe admin and source of truth for HubSpot, ZoomInfo, andCognism, and you work hand in hand with our Salesforce Admin team to keep both systemsin sync. Working directly with anoff-shoreteam to enrich leads, apply attribution to buildthe reporting that leadership relies on.
• Leadexecution onstrategiccampaigns —Scoping updates to ourtriggered email programs, lead scoring, personasand segmentation strategy for new initiatives — whilelaying the groundwork for implementing AI in our campaign Ops.

You'llpartner closely with demand gen,BusinessDevelopment, our SFDC Admin team, and marketing leadership. You know HubSpot deeply,you'revery comfortablein Salesforce, you think in segments and workflows, andyou'reas effective in the weeds of a build as you are out front aligning stakeholders and running the execution plan.

What You'll Own

MarTechStack Administration & Reporting

• Serve as lead admin for HubSpot (Marketing Hub) and the broader stack, including our data/intent tools (ZoomInfo andCognism) and their integration with Salesforce.
• Manage leadand accountdata end toend:auditing, cleansing, deduping, and enrichment so targeting and reporting stay trustworthy.
• Partner closely and communicate constantly with the Salesforce Admin team to keep the HubSpot Salesforce sync clean — field mapping, lifecycle stages, lead routing, and data integrity across both systems.
• Maintain and expandthemarketingreporting layer: dashboards for funnel conversion, MQL velocity, campaign performance, and pipeline contribution that leadership canactually use.
• Administer users, permissions, integrations, and net-new tooling; evaluate and pilot new capabilities (includingexisting AI featuresalready in the stack).
• Scope and project-manage the bigger integrated and targeted campaigns — from brief to build-out to launch — owning timelines, dependencies, and the marketing-ops side of delivery.
• Design andmaintaintriggered/behavioral email programs and nurture workflows tied to real signals, not just batch sends.
• Own lead scoring: build, test, and tune models that reflect fit and intent, and keep them aligned with sales.Set roadmap for AI models in segmentation.
• Work alongside anoffshore marketing operations team (3 People), setting priorities, reviewing work, andincorporating campaign capabilities globally.
• Act as the operational point of contact for campaign stakeholders — translating goals into segmentation, workflows, and measurable programs, and keeping cross‑functional work moving.

What You Bring

• 3-5years in B2B marketing operations, ideally in SaaS ora technical/enterprise product space.
• Advanced-level HubSpot administration — complex workflows, lifecycle architecture, lead scoring, integrations, and reporting. HubSpot certificationsa strongplus.
• Very strongSalesforce CRM familiarity— you know how marketing and sales data flow between HubSpot and SFDC, and you canwork dayto day alongside a Salesforce Admin team to keep both systems aligned.
• Hands-on experience with data/intent and enrichment platforms— ZoomInfo andCognismspecifically preferred.
• Proventrack recordbuilding segmentation, lead scoring, and triggered/nurture programsthat drivepipeline.
• Strong reporting and analytical chops — you can turn funnel and campaign data into clear insight for leadership.
• Stakeholder managementskills—you'vemanaged people and/or led cross‑functional execution, and youcommunicate ascomfortably with a VP as with an offshore build team. Experience managing offshore or distributed teams is a plus.
• Strong project management skills— you can run campaign execution end to end across an offshore team and multiple stakeholders without dropping the details.

Nice to Have

• HubSpot, Salesforce, or analytics (Looker, Tableau, Databox) certifications.
• Experience in risk management, security, compliance, or fintech.
• Familiarity with ABM and intent platforms (6sense,Demandbase, etc.).
• Working knowledge of HTML/CSS for email and template troubleshooting.
• A practical point of view on where AI adds real leverage in marketing ops.
• Familiarity with data privacy best practices (GDPR, CCPA).

Why This Role

You'llown the systems andthe strategy behind how we go to market — not justmaintaininga stack, but shaping how campaigns get targeted, scored, and delivered, with a team behind you to execute. If you like the mix of deep technical craft and leading the workout loudwith stakeholders, this is that role.

PHYSICAL DEMANDS

Physical Requirements: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT

Work is performed primarily in office in an open-concept, collaborative cubical setting. The noise level in the work environment is usually quiet in office settings and moderate in other situations.