- Lead the day-to-day KYB/KYC/KYP function across Marcura Group business units, overseeing team managers and their teams.
- Review and manage escalations involving high-risk cases, sanctions hits, and decline or exit recommendations, escalating to the Group MLRO when required.
- Oversee user access governance for screening and due diligence systems.
- Design, document, implement, and periodically update consistent KYB and KYC processes.
- Ensure proportionate due diligence across regulated and non-regulated services and fulfillment of KYC obligations for regulated services.
- Define and maintain KPIs and SLAs, report performance, and provide actionable insights to Group Compliance leadership.
- Maintain leave planning and operational continuity across the team.
- Lead and develop managers and team leads, set objectives, build leadership capability, and ensure consistent standards.
- Manage recruitment and support succession planning for the function.
- Engage business unit management on compliance projects, initiatives, and risk matters.
- Partner with Group Compliance leadership and Group Management on strategic plans.
- Provide KYB/KYC training and awareness activities across the Group.
- Handle customer engagement, presentations, and communications for complex requirements or audits.
- Collaborate with Marcura teams to develop new processes as required.
Requirements
- Graduate degree in a relevant discipline such as Law, Business, Finance, or equivalent.
- CAMS (ACAMS), ICA Diploma in Financial Crime Prevention, or equivalent professional AML/KYC/KYB qualification.
- 8+ years in a compliance-related role with demonstrable KYB and KYC due diligence experience across regulated and non-regulated environments.
- 5+ years of management experience, including managing managers and team leads across remote/multi-location teams.
- Experience in the maritime or shipping sector.
- Experience managing compliance operations across multiple business units or service lines simultaneously.
- Track record of presenting to customers and senior management.
- Deep working knowledge of international sanctions regimes, including UK OFSI, US OFAC, and EU regimes, and AML/CFT frameworks.
- Ability to apply a proportionate, risk-based approach across regulated and non-regulated services.
- Experience designing, documenting, and implementing KYB/KYC processes at scale.
- Proficiency with compliance screening and due diligence platforms; comfort with user access governance.
- Strong coaching, conflict resolution, and change management capabilities.
Core Competencies
Demonstrates extensive expertise in KYB, KYC, and compliance operations, with a strong focus on risk management and due diligence processes. Proven leadership in managing teams, developing compliance strategies, and engaging with stakeholders across multiple business units.
Highest-signal resume keywords
- KYB/KYC Due Diligence
- Compliance Operations Management
- International Sanctions Knowledge
- CAMS Certification
- Team Leadership and Development
ATS Optimization Keywords
Hard Skills
- KYB/KYC Process Design
- Risk-Based Approach Application
- Compliance Screening Platforms
- User Access Governance
- KPI and SLA Definition
Soft Skills
- Coaching
- Conflict Resolution
- Change Management
- Customer Engagement
- Presentation Skills
Certifications & Qualifications
- CAMS (ACAMS)
- ICA Diploma in Financial Crime Prevention
Industry Keywords
- Compliance
- Financial Crime Prevention
- Maritime Sector
- Regulated Services
- Non-Regulated Services