Senior Loan Processor

5 ELK; Philippines; On-site; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Competitive salary

Day shift

HMO on Day 1 for you + dependent

Long-term role with Australian partner

Job summary

5 Elk is seeking an experienced Senior Loan Processor in the Philippines. You will manage loan applications from initial assessment to settlement, ensuring accuracy, compliance, and smooth progress through the lending pipeline.

The ideal candidate will handle complex applications, liaise with banks and lenders, and manage multiple files while maintaining meticulous records and timely updates to brokers and stakeholders.

Qualifications

• At least 5 years of mortgage loan processing experience.
• Strong end-to-end loan processing experience through to settlement.
• Experience handling self-employed and trust applications.
• Solid understanding of servicing calculations and valuation reviews.
• Strong knowledge of mortgage lending processes, lender requirements, and compliance standards.
• Experience liaising directly with banks and lenders.

Responsibilities

• Manage a pipeline of loan applications from assessment through to settlement.
• Review, prepare, and verify loan documentation to ensure completeness and accuracy.
• Process residential, refinance, self-employed, trust, and asset finance applications.
• Run servicing calculations and review valuations to support lending outcomes.
• Liaise with banks, lenders, brokers, valuers, and other stakeholders throughout the loan journey.
• Monitor application progress, satisfy lender conditions, and follow up outstanding requirements.
• Coordinate settlements and ensure all pre-settlement requirements are completed.
• Maintain accurate records and workflow updates within CRM and loan processing systems.
• Ensure all files meet compliance, documentation, and lender requirements.
• Provide regular updates to brokers and internal stakeholders on application status.

Skills

Mortgage loan processing

End-to-end loan processing

Attention to detail

English communication

Time management

Tools

Mercury CRM

ApplyOnline (AOL)

Workflow tools

Job description

Senior Loan Processor

Company: 5 Elk
Job Type: Full Time
Location: Philippines

Job Description

The Role

We're looking for an experienced Senior Loan Processor who knows how to keep loan files moving and doesn't let details slip through the cracks.

You will manage loan applications from initial assessment all the way through to settlement, ensuring every file is accurate, compliant, and progressing smoothly through the pipeline.

If you're comfortable handling complex applications, liaising with lenders, and managing multiple files at once, you'll fit right in.

What You'll Do

• Manage a pipeline of loan applications from assessment through to settlement
• Review, prepare, and verify loan documentation to ensure completeness and accuracy
• Process residential, refinance, self-employed, trust, and asset finance applications
• Run servicing calculations and review valuations to support lending outcomes
• Liaise with banks, lenders, brokers, valuers, and other stakeholders throughout the loan journey
• Monitor application progress, satisfy lender conditions, and follow up outstanding requirements
• Coordinate settlements and ensure all pre-settlement requirements are completed
• Maintain accurate records and workflow updates within CRM and loan processing systems
• Ensure all files meet compliance, documentation, and lender requirements
• Provide regular updates to brokers and internal stakeholders on application status

Requirements

What We're Looking For

• At least 5 years of mortgage loan processing experience
• Strong end-to-end loan processing experience through to settlement
• Experience handling self-employed and trust applications
• Solid understanding of servicing calculations and valuation reviews
• Strong knowledge of mortgage lending processes, lender requirements, and compliance standards
• Experience liaising directly with banks and lenders
• Familiarity with Mercury CRM and ApplyOnline (AOL) is highly regarded
• Experience using workflow or pipeline management tools is a plus
• Excellent attention to detail and organisational skills
• Strong written and verbal English communication skills
• Able to manage competing priorities and deadlines without compromising accuracy

What This Role Suits

This role is ideal for someone who:

• Likes having control of a full pipeline of files
• Enjoys solving problems and finding ways to keep applications moving
• Can work independently without constant supervision
• Remains calm and methodical when deadlines are tight
• Takes pride in accuracy, compliance, and getting things right the first time

Benefits

• Competitive salary + comprehensive benefits
• Day shift
• HMO on Day 1 for you + a dependent
• Stable, long-term role with an established Australian business
• Training and development opportunities
• Supportive team culture
• Fixed weekends off + Christmas & New Year break