Mortgage Broking Support

5 ELK; Cebu City; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

HMO on Day 1 for you + a dependent

Training and development opportunities

Fixed weekends off

Job summary

5 ELK in Cebu City is seeking an experienced Senior Loan Processor to manage loan applications from initial assessment to settlement. The candidate must ensure all files are accurate and compliant, while effectively communicating with stakeholders.

The role requires at least 5 years of mortgage loan processing experience, strong organizational skills, and the ability to handle complex applications.

Competitive salary and benefits are offered, including HMO on Day 1 and fixed weekends off.

Qualifications

• At least 5 years of mortgage loan processing experience.
• Strong end-to-end loan processing experience through to settlement.
• Experience handling self-employed and trust applications.

Responsibilities

• Manage a pipeline of loan applications from assessment through to settlement.
• Review, prepare, and verify loan documentation for completeness.
• Liaise with banks, lenders, brokers, and valuers.

Skills

Mortgage loan processing

Attention to detail

Organisational skills

Communication skills

Tools

Mercury CRM

ApplyOnline (AOL)

Job description

Cebu City, Philippines | Posted on 07/02/2026

We're lookingfor an experienced Senior Loan Processor who knows how to keep loanfiles moving and doesn't let details slip through the cracks.

You will manage loan applications from initial assessment all the way through to settlement, ensuring every file is accurate, compliant, and progressing smoothly throughout the pipeline.

If you're comfortable handling complex applications, liaising with lenders, and managing multiple files at once, you'll fit right in.

What You'llDo

• Manage a pipeline of loan applications from assessment through to settlement
• Review, prepare, and verify loan documentation to ensure completeness and accuracy
• Process residential, refinance, self-employed, trust, and asset finance applications
• Run servicing calculations and review valuations to support lending outcomes
• Liaise with banks, lenders, brokers, valuers, and other stakeholders throughout the loan journey
• Monitor application progress, satisfy lender conditions, and follow up outstanding requirements
• Coordinate settlements and ensure all pre-settlement requirements are completed
• Maintain accurate records and workflow updates within CRM and loan processing systems
• Ensure all files meet compliance, documentation, and lender requirements
• Provide regular updates to brokers and internal stakeholders on application status

Requirements

What We're Looking For

• At least 5 years of mortgage loan processingexperience
• Strong end-to-end loan processing experience through to settlement
• Experience handling self-employed and trust applications
• Solid understanding of servicing calculations and valuation reviews
• Strong knowledge of mortgage lending processes, lender requirements, and compliance standards
• Experience liaising directly with banks and lenders
• Familiarity with Mercury CRM and ApplyOnline(AOL) is highly regarded
• Experience using workflow or pipeline management tools is a plus
• Excellent attention to detail and organisational skills
• Strong written and verbal English communication skills
• Able to manage competing priorities and deadlines without compromising accuracy

What ThisRole Suits

This role isideal for someone who:

• Likes having control of a full pipeline of files
• Enjoys solving problems and finding ways to keep applications moving
• Can work independently without constant supervision
• Remains calm and methodical when deadlines are tight
• Takes pride in accuracy, compliance, and getting things right the first time
• Competitive salary + comprehensive benefits
• Day shift
• HMO on Day 1 for you + a dependent
• Stable, long-term role with an established Australian business
• Training and development opportunities
• Supportive team culture
• Fixed weekends off + Christmas & New Year break

Looking fora Role Where Your Experience Actually Matters?

If you're confident managing complex loan files, enjoy working behind the scenes to make settlements happen, and take pride in delivering accurate, high-quality work, this could be the opportunity you've been looking for.