Senior Loan Origination & Closing Specialist

JPMorganChase; Taguig; On-site; PHP 500,000 - 800,000; Full time

Job summary

JPMorganChase is seeking a Loan Origination Specialist IV to support end-to-end loan origination documentation and closing activities, ensuring a strong client experience. You will partner with stakeholders to satisfy credit conditions, resolve non-routine issues, and uphold quality standards.

You will contribute to process improvements while supporting a collaborative, resilient team environment and mentoring others as needed.

Qualifications

• Experience supporting loan origination documentation and closing activities.
• Demonstrated knowledge of loan origination processes, documentation standards, and operational controls.
• Ability to communicate clearly with clients and stakeholders to gather requirements, explain next steps, and resolve issues.
• Proven critical thinking and problem-solving skills to analyze exceptions and drive timely resolution.
• Demonstrated ability to manage conflict and facilitate productive discussions using active listening and effective questioning.
• Strong attention to detail with the ability to produce accurate, complete work within defined quality standards.
• Ability to manage competing priorities and sustain performance during high-volume periods.
• Proficiency with relevant systems and tools used to support deal setup, documentation, and funding workflows.

Responsibilities

• Prepare and dispatch complete, accurate documentation packages to support loan origination and transaction closing.
• Partner with clients to manage expectations and support compliance by communicating requirements clearly and addressing documentation gaps.
• Resolve non-routine issues by applying lending policy knowledge, critical thinking, and sound judgment.
• Contribute to projects that improve loan origination processes, controls, and cycle times.
• Coordinate with internal stakeholders to satisfy credit and asset conditions and support timely closing and funding.
• Complete quality reviews, attestations, and corrections for errors and service level breaches in a timely manner.
• Escalate urgent requests and risks appropriately to help meet customer expectations and service commitments.
• Maintain working knowledge of required systems, procedures, and updates to support deal setup and funding activities.

Skills

Loan documentation

Closing support

Stakeholder communication

Critical thinking

Problem solving

Attention to detail

Multi-tasking

Systems proficiency

Tools

Documentation systems

Regulatory/compliance tools

Job description

JPMorganChase is seeking a Loan Origination Specialist IV to support end-to-end loan origination documentation and closing activities, ensuring a strong client experience. You will partner with stakeholders to satisfy credit conditions, resolve non-routine issues, and uphold quality standards.

You will contribute to process improvements while supporting a collaborative, resilient team environment and mentoring others as needed.