Senior Living Revenue & Margin Analyst

iSupport Worldwide

Pasig

On-site

PHP 1,000,000 - 1,750,000

Full time

6 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

iSupport Worldwide is seeking a senior revenue analytics professional to optimize care revenue and clinical integrity across 37 communities in the network. You will bridge clinical assessments, pricing architecture, and staffing economics to identify margin drivers and cost misalignments, providing visibility from resident to region for leadership.

The role requires 5+ years in revenue analytics or FP&A in healthcare or related real estate, with strong Excel, ERP/EMR, and BI tool proficiency.

Qualifications

Bachelor's degree in Finance, Accounting, Business Analytics, Healthcare Administration, or a related field.
5+ years of experience in revenue analytics, FP&A, or revenue management — senior living, healthcare, or multifamily real estate operations strongly preferred.
Demonstrated experience connecting clinical or operational data to financial and billing outcomes.
Advanced Excel and financial modeling skills, with the ability to build analyses from scratch rather than simply maintain existing models.
Experience with ERP and clinical/EMR systems (e.g., Yardi, PointClickCare, or similar senior living platforms) strongly preferred.
Working knowledge of SQL or BI tools (Power BI, Tableau) for portfolio level reporting across a network with multiple sites.
Proven ability to translate complex financial and clinical data into clear, actionable recommendations for senior leadership and ownership groups.
Excellent written and verbal communication skills, with experience presenting to regional and corporate leadership.

Responsibilities

Audit resident acuity and care level assessments against financial documentation; confirm assessments drive accurate billing.
Quantify revenue impact: care that is billed too low represents revenue leakage, while care that is billed too high creates compliance and collections risk.
Identify patterns — which assessors are outliers, which communities show assessment drift, and which acuity tiers drive the most margin sensitivity.
Model the relationship between assessments and actual cost to serve.
Identify where pricing tiers don't align with cost drivers — e.g., underpriced memory care relative to assisted living.
Track acuity creep: when average points rise but fees don't adjust, margin erodes; flag this across the portfolio.
Quantify pricing leverage — if the memory care fee tier is adjusted by a given amount, what is the occupancy elasticity risk versus the margin gain.
Provide complete care management support for assigned senior living communities, ensuring optimal occupancy, rate integrity, and overall revenue performance.
Manage unit inventory and ensure all pricing, promotions, and availability are accurately merchandised across all clinical channels and inquiry platforms.
Evaluate total revenue performance by analyzing independent living, assisted living, memory care, respite, and ancillary care streams to maximize community profitability.
Conduct weekly revenue strategy meetings to review care performance, pricing strategy, and mix by care level and segment.
Assist with pricing updates, evaluation of group or referral partnerships, and displacement analysis; develop tools to support pricing and margin strategy.