Senior Insights & Enablement Analyst

Maya; Mandaluyong; On-site; PHP 600,000 - 960,000; Full time

Job summary

Maya is seeking a Senior Insights & Enablement Analyst to act as the analytical gatekeeper for product launches and scaling. You will ensure data integrity at ingestion, build monitoring frameworks, and translate complex data into actionable strategies for operations and frontline teams.

You will work with stakeholders to monitor new user flows, develop automated dashboards, and diagnose post-launch bottlenecks to safeguard operational stability and drive scalable growth.

Qualifications

• Strong SQL skills including writing, debugging, and optimizing complex queries.
• Experience with Tableau and Databricks for BI/reporting.
• Advanced Excel skills: pivot tables, data validation, formulas.
• 3+ years of experience in data handling and reporting.
• Experience in fintech, banking, or technology preferred.

Responsibilities

• Collect, clean, validate, and maintain launch-related data from multiple sources.
• Build and optimize SQL queries to monitor user flows and metrics.
• Create automated dashboards and reports using Tableau, Databricks, and Excel.
• Analyze post-launch issues and identify root causes of bottlenecks.
• Partner with operations, support, product, and launch teams to gather needs.
• Drive continuous improvement in reporting and enablement for new rollouts.

Skills

SQL

Excel

BI tools

Tools

Tableau

Databricks

Job description

The Senior Insights & Enablement Analyst acts as the analytical gatekeeper for product launches and operational scaling. The core mandate is to secure data integrity at ingestion, build critical monitoring frameworks, and convert complex data into clear operational strategies. By proactively diagnosing post-launch bottlenecks, this role transforms raw data into actionable intelligence safeguarding operational stability, protecting frontline teams, and empowering the business to scale with confidence.

What you will do:

• Collect, clean, validate, and maintain launch-related data from multiple databases and tracking lists.
• Build and optimize SQL queries to monitor new user flows, launch metrics, and operational performance.
• Create automated dashboards, reports, and deep-dive analyses using Tableau, Databricks, Excel, and other reporting tools.
• Analyze post-launch issues, performance gaps, bugs, and operational bottlenecks to identify root causes.
• Partner with operations, customer support, product, and launch stakeholders to gather reporting needs and improve workflows.
• Drive continuous improvement in reporting processes and enablement strategies for new product rollouts.

What we are looking for:

• Strong SQL skills, including writing, debugging, and optimizing complex queries.
• Experience with Tableau, Databricks, and business intelligence/reporting tools.
• Advanced Excel skills, including pivot tables, crosstabs, formulas, and data validation.
• At least 3 years of experience in data handling, SQL, Excel, and business report creation.
• Background in data mining, analysis, investigation, product triage, or post-launch tracking.
• Experience in financial services, banking, fintech, or technology is highly preferred.