Senior Insights and Enablement Analyst

Maya; Metro Manila; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Maya is seeking a Senior Insights & Enablement Analyst to safeguard data integrity across product launches and scaling efforts. You will build monitoring frameworks and transform complex data into actionable intelligence to support frontline teams and enable confident growth.

You will collect, clean, and analyze launch data, optimize SQL queries, and build automated dashboards using Tableau, Databricks, and Excel to reveal insights and drive operational improvements.

Qualifications

• 3+ years of experience in data handling, SQL, Excel, and business report creation.
• Experience with Tableau, Databricks and BI tools.
• Background in data mining, analysis, investigation, product triage, or post-launch tracking.

Responsibilities

• Collect, clean, validate, and maintain launch-related data from multiple databases and tracking lists.
• Build and optimize SQL queries to monitor new user flows, launch metrics, and operational performance.
• Create automated dashboards, reports, and deep-dive analyses using Tableau, Databricks, Excel, and other reporting tools.
• Analyze post-launch issues, performance gaps, bugs, and operational bottlenecks to identify root causes.
• Partner with operations, customer support, product, and launch stakeholders to gather reporting needs and improve workflows.
• Drive continuous improvement in reporting processes and enablement strategies for new product rollouts.

Skills

SQL proficiency

Data analysis

BI reporting

Tools

Tableau

Databricks

Excel

Job description

Overview

The Senior Insights & Enablement Analyst acts as the analytical gatekeeper for product launches and operational scaling. The core mandate is to secure data integrity at ingestion, build critical monitoring frameworks, and convert complex data into clear operational strategies. By proactively diagnosing post‑launch bottlenecks, this role transforms raw data into actionable intelligence safeguarding operational stability, protecting frontline teams, and empowering the business to scale with confidence.

What you will do:

• Collect, clean, validate, and maintain launch‑related data from multiple databases and tracking lists.
• Build and optimize SQL queries to monitor new user flows, launch metrics, and operational performance.
• Create automated dashboards, reports, and deep‑dive analyses using Tableau, Databricks, Excel, and other reporting tools.
• Analyze post‑launch issues, performance gaps, bugs, and operational bottlenecks to identify root causes.
• Partner with operations, customer support, product, and launch stakeholders to gather reporting needs and improve workflows.
• Drive continuous improvement in reporting processes and enablement strategies for new product rollouts.

What we are looking for:

• Strong SQL skills, including writing, debugging, and optimizing complex queries.
• Experience with Tableau, Databricks, and business intelligence/reporting tools.
• Advanced Excel skills, including pivot tables, crosstabs, formulas, and data validation.
• At least 3 years of experience in data handling, SQL, Excel, and business report creation.
• Background in data mining, analysis, investigation, product triage, or post‑launch tracking.
• Experience in financial services, banking, fintech, or technology is highly preferred.