Senior IDMC/OMS Incident & Integration Engineer

Fujitsu Philippines Inc.; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Fujitsu Philippines Inc. seeks an IDMC/OMS support engineer to manage incidents end to end, monitor IDMC jobs, and reconcile data across ERP, fleet, and council systems.

You will own monitoring, issue resolution, and change execution with ITIL practices, ensuring service continuity for municipal and commercial platforms. Strong SQL Server, IDMC expertise and API integration experience are essential for timely remediation and KPI reporting.

Qualifications

• Experience with IDMC/IICS enterprise data integration and orchestration.
• Strong SQL Server and T-SQL for data reconciliation and debugging.
• Hands-on with file and API integrations (SFTP, REST/SOAP, JSON/XML, OAuth 2.0).
• ITIL-aligned incident/problem/change management using ServiceNow or equivalent.

Responsibilities

• Own incidents end to end, monitor integration jobs and reconcile data across systems.
• Diagnose and resolve taskflows, Secure Agent, connection, and API failures.
• Coordinate with Infrastructure/DBA teams for outages and restorations.
• Produce scheduled and ad hoc KPI reports on integration performance.
• Maintain runbooks and knowledge articles for IDMC and OMS operations.

Skills

Informatica IDMC/IICS

SQL Server / T-SQL

SFTP / REST-SOAP / OAuth 2.0

API testing tools (Postman / SoapUI)

ITIL incident/problem/change processes

Tools

Postman

SoapUI

Job description

Fujitsu Philippines Inc. seeks an IDMC/OMS support engineer to manage incidents end to end, monitor IDMC jobs, and reconcile data across ERP, fleet, and council systems.

You will own monitoring, issue resolution, and change execution with ITIL practices, ensuring service continuity for municipal and commercial platforms. Strong SQL Server, IDMC expertise and API integration experience are essential for timely remediation and KPI reporting.