Senior HRIS Specialist

Stagwell; Manila; On-site; PHP 558,000 - 837,000; Full time

Job summary

A leading technology company in Metro Manila is seeking an HRIS Administrator. Responsibilities include managing HRIS operations, ensuring data integrity, and providing user support and training. The ideal candidate has a Bachelor's degree and over 5 years of experience in HRIS administration. Familiarity with UKG Pro and strong troubleshooting skills are essential. This position offers the opportunity to lead HRIS projects and enhance system capabilities while working closely with HR and IT teams.

Qualifications

• Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
• 5+ years of experience in HRIS administration, IT system administration, or HR technology support.
• Advance experience with UKG Pro, WFM, Ready and Cognos (BI module of UKG).

Responsibilities

• Maintain and manage daily HRIS operations, ensuring system reliability and performance.
• Monitor system health, troubleshoot technical issues, and coordinate resolutions.
• Serve as an escalation point for HRIS-related support tickets.

Skills

HRIS Administration

Data Analysis

System Troubleshooting

User Training

Project Management

Education

Bachelor’s degree in Information Technology or related field

5+ years of HRIS administration experience

Tools

UKG Pro

Cognos

Job description

Responsibilities

System Administration & Maintenance

• Maintain and manage daily HRIS operations, ensuring system reliability and performance.
• Configure, customize, and update system settings based on business needs.
• Administer user access, security roles, and permissions.
• Monitor system health, troubleshoot technical issues, and coordinate resolutions with other teams.
• Ensure system compliance with data security and privacy regulations.

Data Integrity & Reporting

• Perform regular audits to maintain data accuracy and integrity.
• Identify and resolve duplicate records, data inconsistencies, and errors.
• Develop and generate BI reports to support HR decision-making.

System Enhancements & Project Management

• Participate in system upgrades, patches, and new feature implementations.
• Test and validate new functionalities, ensuring seamless integration with existing workflows.
• Collaborate with HR and IT teams to enhance system capabilities.
• Document system configurations, changes, and best practices for internal reference.

User Support & Training

• Serve as an escalation point for HRIS-related support tickets and troubleshooting.
• Develop training materials and provide end-user training to HR teams and employees.
• Monitor user adoption and provide guidance on system best practices.
• Act as the primary liaison between HR, IT, and external UKG consultants.
• Track and manage UKG vendor support cases and enhancement requests.
• Ensure service-level agreements (SLAs) are met and system performance aligns with business needs.
• Mentor and guide HRIS Specialists and Analysts, fostering technical and professional growth.
• Manage HRIS projects, including cross-functional initiatives.
• Lead testing, validation, and change management for new features and system enhancements.

Qualifications

Education & Experience

• Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
• 5+ years of experience in HRIS administration, IT system administration, or HR technology support.
• Advance experience with UKG Pro, WFM, Ready and Cognos (BI module of UKG)
• Experience supporting or partnering closely with payroll functions; exposure to UKG Pay and UKG Payment Services is highly desirable.
• Strong background in production support environments with formal ticketing systems and SLA management.