Senior Housekeeping & Operations Manager

Virgin Beach Resort Laiya; San Juan; On-site; PHP 391,000 - 580,000; Full time

Job summary

Virgin Beach Resort Laiya in San Juan, Batangas is seeking an experienced Housekeeping Manager to oversee daily operations, assign tasks, and ensure the highest cleanliness standards across the property.

The role requires hands-on leadership, scheduling, inventory control, and training of staff, with a focus on delivering exceptional guest service and maintaining smooth housekeeping workflows in a resort environment.

Qualifications

• Proven housekeeping or hospitality experience.
• Minimum of 5+ years of housekeeping or hospitality experience.
• Supervisory/management experience required.
• Working knowledge of housekeeping operations.
• Excellent Microsoft Office proficiency.
• Ability to multitask and stand for long periods.
• Strong organizational and time management skills.
• Excellent communication and customer service skills.
• Willing to work in San Juan, Batangas.

Responsibilities

• Assign housekeeping tasks to staff and inspect work to meet cleanliness standards.
• Schedule staff shifts and organize replacements as required.
• Investigate and address complaints regarding housekeeping service.
• Provide training to the housekeeping staff.
• Take inventory of cleaning supplies and reorder stock as needed.
• Issue cleaning supplies and equipment to staff.
• Screen applicants and manage promotions, transfers, and dismissals.
• Perform cleaning duties during staff shortages.

Skills

Multitasking

Stand long hours

Organizational skills

Time management

Customer service

Communication skills

Leadership

Tools

Microsoft Office

Job description

Virgin Beach Resort Laiya in San Juan, Batangas is seeking an experienced Housekeeping Manager to oversee daily operations, assign tasks, and ensure the highest cleanliness standards across the property.

The role requires hands-on leadership, scheduling, inventory control, and training of staff, with a focus on delivering exceptional guest service and maintaining smooth housekeeping workflows in a resort environment.