Senior Fulfillment Ops Lead - Drive Warehouse Excellence

Ninja Xpress; Cabuyao; In loco; PHP 420.000 - 620.000; Tempo pieno

Descrizione del lavoro

Ninja Van is a tech-enabled logistics company in Southeast Asia seeking a Warehouse Operations Supervisor to lead daily warehouse activities in Laguna, ensuring inbound, storage, inventory, picking, packing, dispatch, and returns meet service levels.

You will monitor KPIs, drive productivity, and ensure 5S and SOP compliance, while coordinating with Sales, Finance, and Systems teams for issue resolution and improvements.

Competenze

• Bachelor's degree in Supply Chain, Logistics, Operations, or a related field.
• 3-5 years of experience in warehouse, 3PL, e-commerce, or fulfillment operations.
• At least 2 years of supervisory or team leadership experience in a warehouse or fulfillment environment.
• Hands-on experience with WMS or ERP systems. Experience with Anchanto WMS is a strong advantage.
• Strong knowledge of warehouse KPIs, manpower planning, productivity management, inventory control, and root-cause analysis.
• Proficient in Microsoft Excel or Google Sheets for operational reporting and analysis.
• Strong communication and interpersonal skills, with proficiency in English and Tagalog, both written and spoken.
• Willing to work flexible schedules or shifts, particularly during peak campaign periods.

Mansioni

• Oversee daily end-to-end warehouse operations, including inbound, storage, inventory, picking, packing, dispatch, and returns, ensuring service levels and SLAs.
• Monitor key operational metrics such as labor productivity, CPP, overtime, fulfillment accuracy, and costs to support targets.
• Maintain high inventory and order accuracy through cycle counts, system transactions, reconciliation, and controls.
• Plan shift schedules and manpower allocation and lead supervisors and warehouse staff toward productivity targets.
• Ensure compliance with SOPs, WMS/ERP procedures, safety standards, and 5S practices.
• Prepare and analyze operational performance reports with cross-functional teams to resolve bottlenecks.
• Lead floor operations during peak seasons, campaigns, and high-volume periods for continuity and issue resolution.
• Identify operational gaps and implement root-cause analysis and process-improvement initiatives.

Conoscenze

Supply chain

Logistics

Warehouse operations

Supervisory experience

WMS

ERP

Excel/Sheets

English

Tagalog

Formazione

Bachelor's degree in Supply Chain, Logistics, Operations, or related field

Strumenti

Anchanto WMS

WMS

ERP

Descrizione del lavoro

Ninja Van is a tech-enabled logistics company in Southeast Asia seeking a Warehouse Operations Supervisor to lead daily warehouse activities in Laguna, ensuring inbound, storage, inventory, picking, packing, dispatch, and returns meet service levels.

You will monitor KPIs, drive productivity, and ensure 5S and SOP compliance, while coordinating with Sales, Finance, and Systems teams for issue resolution and improvements.